Eagle Transmission Safety

Safety Instructions

You must read and understand the Safety Instructions document included with your product before proceeding with the installation. Improperly installed components are extremely dangerous and could result in severe and/or fatal injuries. If you have any questions about the installation of these components, consult a qualified bicycle mechanic. This document is also available on www.sram.com.

How to Use This Manual

Notice

This manual is a complete system installation guide, from unboxing each component to heading out for a ride. Eagle Transmission installation is unlike any system before, in which we prepare each component off the bike using details of your bike, loosely hang the components in place, then tighten the components in a specific sequence. Installation is easier than ever, but totally new, so please complete the installation and setup in the order described in the manual.

Do not begin a new section before completing the previous sections.

Your product's appearance may differ from the pictures contained in this publication.

Click on the icon at the top right corner of the screen to display the color legend and the complete list of tools and supplies for this manual in a scrollable dropdown list.

The colors and symbols featured in this manual correspond to specific actions or procedures. A detailed description for each color and symbol is contained in the dropdown.

How to Use Filters

Use the dropdown lists in the SELECT FILTERS: window at the top left of the page to select the preferred language and instructional content.

Click on the X to clear and reset a filter.

Warranty and Trademark

Consult sram.com/service whenever a separate manual is referenced in this document.

Read the full warranty policy for your components at sram.com/en/service/warranty.

For information about trademarks used in this manual, visit sram.com/website-terms-of-use.


Compatibility

UDH Compatibility

Notice

This system is only compatible with bicycles that are designed with the Universal Derailleur Hanger (UDH) specification and comply with all required clearances. Visit www.sram.com to find more information on compatible frames.

e-MTB/Pedelec Shifting and Multi-Shift

Notice

SRAM components are designed for use only on bicycles that are pedal-powered or pedal-assisted (e-MTB/Pedelec).

SRAM Eagle Transmission systems have multi-shift functionality disabled by default. To enable the Multi-shift function, navigate to the system’s Drivetrain Settings within the SRAM AXS app.

To protect the components and preserve the warranty, the XXSL CN-TTYP-XXSL chain and XXSL CS-XS-1299 cassette are not designed for use with e-MTB/Pedelec systems. The XXSL rear derailleur is e-MTB/Pedelec approved.

The complete SRAM Warranty is available at www.sram.com.

Notice

To protect the components and preserve the warranty, the Eagle 90 and Eagle 70 Rear Derailleur must be used with a SRAM Single Click shifter when used on e-MTB/Pedelec style bicycle.


SRAM AXS App

AXS App phone photo

Download the SRAM AXS app, available for free in the app stores, to create your SRAM account, add your components, and customize your SRAM AXS experience.

Through the app, you will also be able to:

  • Connect your components via Bluetooth to the SRAM AXS app.

  • Build and personalize multiple bicycle profiles.

  • Monitor bicycle performance and readiness.

  • Customize component behavior to match your riding style.

  • Assign custom actions to your controls.

For component customization within the SRAM AXS app, all AXS components must be paired into a single system. Procedures for pairing multiple systems, such as an AXS seatpost and AXS drivetrain, can be found in the System Pairing section.

For optimal system performance and compatibility make sure you have installed the latest version of the SRAM AXS app and component firmware. Firmware updates are performed through the app.


Tool List

Highly specialized tools and supplies are required for the replacement and maintenance of your SRAM components. We recommend that you have a qualified SRAM dealer work on your SRAM components.

Tools and Supplies

Safety and Protection Supplies
Apron
Shop Towels
Nitrile Gloves
Safety Requirements symbol
Safety Glasses
Lubricants and Fluids
Grease
Friction Paste
Bicycle Tools
Chain Whip
Lockring tool with pin
Bicycle Repair Stand
Bicycle Repair Stand
Chain tool
Master Link Pliers
Chain Link Pliers
8-Notch Bottom Bracket and Lockring Tool
Chainring Extraction Tool and Two-Arm Gear Puller
Common Tools
Flat Head Screwdriver
Flat Head Screwdriver
Phillips Head Screwdriver - PH00
Hex tool icon
Hex Wrench or Hex Bit Socket - 2, 2.5, 8 mm
Plastic Tire Lever
Security Hex Bit Socket - 3 mm
TORX icon
TORX Wrench or TORX Bit Socket - T20, T25
Socket Wrench Icon
Socket Wrench
Torque Wrench

Exploded Views

SRAM Battery and Charger

SRAM AXS Battery and Charger

1. SRAM Battery

4. LED Charge Level Indicator

2. SRAM Battery Charger

5. Micro USB Cable

3. Battery Cover

Consult the SRAM Battery and Charger User Manual for additional information.

XX SL/XX/X0 Eagle Transmission Derailleur

SRAM Eagle AXS Transmission Derailleur Diagram

1. Full Mount*

8. Upper Parallelogram*

15. Lower Parallelogram*

2. Knurled Ring Stop

9. P-Knuckle

16. Cage Mode Button/Setup Key (see insert)*

3. Battery Latch

10. Cage and Damper Assembly*

17. Upper Pulley*

4. Knurled Ring

11. SRAM Extension Cord

18. Lower Pulley*

5. Bushing Frame Insert

12. SRAM Battery

19. Setup Key Position B

6. Mount Bolt

13. AXS Button (Pairing, Battery Status)

20. Setup Key Position A

7. LED Indicator

14. Skid Plate*

XXSL Eagle AXS Transmission derailleur shown; product appearance may vary.

*Replaceable part; see spare part catalog.

GX/S1000 Eagle Transmission Derailleur

1. Full Mount*

8. Upper Parallelogram*

15. Lower Parallelogram*

2. Knurled Ring Stop

9. P-Knuckle

16. Cage Mode Button/Setup Key (see insert)*

3. Battery Latch*

10. Cage and Damper Assembly*

17. Upper Pulley*

4. Knurled Ring

11. SRAM Extension Cord

18. Lower Pulley*

5. Bushing Frame Insert

12. SRAM Battery

19. Setup Key Position B

6. Mount Bolt

13. AXS Button (Pairing, Battery Status)

20. Setup Key Position A

7. LED Indicator

14. Skid Plate*

*Replaceable part; see spare part catalog.

Eagle 90/Eagle 70 Transmission Derailleur

1. Full Mount*

8. Upper Outer Parallelogram Link*

15. Cable Anchor Bolt

2. Knurled Ring Stop

9. P-Knuckle

16. Cage Mode Button/Setup Key (see insert)*

3. Cable Housing Stop

10. Cage and Damper Assembly*

17. Upper Pulley*

4. Knurled Ring*

11. Upper Inner Parallelogram Link**

18. Lower Pulley*

5. Bushing Frame Insert*

12. Lower Inner Parallelogram Link**

19. Setup Key Position B

6. Mount Bolt*

13. Cable Pulley

20. Setup Key Position A

7. Skid Plate*

14. Lower Outer Parallelogram Link*

*Replaceable part; see spare part catalog.

**Only replaceable on Eagle 90, not replaceable on Eagle 70.

SRAM AXS Pod Controller

SRAM AXS Pod Controller

1. Left MatchMaker X (MMX) Bridge

4. Controller Buttons

7. Battery Cover

2. Right MatchMaker X (MMX) Bridge

5. AXS Button (Pairing)

3. Left and Right Infinity Clamp

6. LED Indicator


Eagle Transmission Installation

Notice

This manual is a complete system installation guide, from installing each component to heading out for a ride. Complete the installation and setup in the order described in the manual. Do not begin a new section before completing the previous sections.

Your product's appearance may differ from the images contained in this publication.

AXS components are only compatible with other AXS components. Consult the AXS Component Compatibility Map for compatibility information.

Consult www.sram.com/service whenever a separate manual is referenced in this document.


Eagle AXS Transmission Installation

The complete SRAM Eagle Transmission System installation consists of the following steps.

1. SRAM Battery Charging and Installation

2. XD Cassette Installation

3. DUB Bottom Bracket Installation

4. DUB Crankset Installation

5. AXS Controller Installation

6. UDH Removal

7. Eagle Transmission Derailleur Installation

8. T-Type Chain Sizing and Installation

Previously installed components may be used in an Eagle Transmission System if they are compatible with SRAM Eagle Transmission and have been correctly installed.

Eagle Mechanical Transmission Installation

The complete SRAM Eagle Mechanical Transmission System installation consists of the following steps.

1. Cassette Installation

2. DUB Bottom Bracket Installation

3. DUB Crankset Installation

4. SL Trigger Shifter Installation and Optional Mechanical Dropper Lever Installation

5. UDH Removal

6. Eagle Mechanical Transmission Derailleur Installation

7. T-Type Chain Sizing and Installation

8. Cable Routing and Adjustment

Previously installed components may be used in an Eagle Transmission System if they are compatible with SRAM Eagle Transmission and have been correctly installed.


SRAM Battery and Extension Cord

Notice

Hands and gloves must be clean before handling the SRAM battery. Contact with sunscreen or hydrocarbon cleaners may cause the battery to crack.

SRAM Battery Charging

SRAM Battery Charging - Animation

1. Remove the battery cover from the battery.

2. Install the battery into the charger. The LED on the charger will turn yellow while charging, and turn green when the battery is fully charged.

3. Press down on the release button.

4. Remove the battery from the charger.

Consult the SRAM Battery and Charger User Manual user manual for charging instructions, battery maintenance, and travel guidelines.

SRAM Battery Installation - XX SL/XX/X0

Transmission Derailleur Battery Installation Animation

1. Open the battery latch.

2. Remove the battery block.

Notice

The battery block is installed to protect the electronic terminals.

3. Insert the fully charged SRAM battery into the derailleur.

4. Close the battery latch.

When installed correctly, the latch will snap into place and the LED will flash green once.

SRAM Battery Installation - GX/S1000

1. Open the battery latch.

2. Remove the battery block.

Notice

The battery block is installed to protect the electronic terminals.

3. Insert the fully charged SRAM battery into the derailleur.

4. Close the battery latch.

When installed correctly, the latch will snap into place and the LED will flash green once.


Extension Cord

Warning

The extension cord is not a battery. Never install the extension cord into the battery charger.

Consult your motor manufacturer for safety instructions.

Extension Cord Installation - XXSL/XX/X0

Extension Cord Installation
Extension Cord Installation

1. Insert the extension cord into the derailleur.

2. Close the battery latch. When installed correctly, the latch will snap into place.

Notice

The battery block is installed to protect the electronic terminals.

Extension Cord Installation - GX/S1000

The GX and S1000 derailleurs are only compatible with extension cord model EP-EAC-ECD-A1.

1. Insert the extension cord into the derailleur.

2. Close the battery latch. When installed correctly, the latch will snap into place.

Warning

The extension cord is not a battery. Never install the extension cord into the battery charger.

Consult your motor manufacturer for safety instructions.


Battery Charge LED Indicator

The AXS component LED indicators illuminate when the component AXS button is pressed and when a shift is performed. The color of the LED indicates the battery charge level.

During use, if an AXS component has a blinking red LED, the battery must be recharged or replaced.

The LED on the transmission will blink red and green when a shift has been rejected. Shifts can be rejected when the temperature is below -15 °C (5 °F).

Battery levels can also be checked in the SRAM AXS app.

SOLID GREEN: 3-12 Months
SOLID RED: 1-3 Months
FLASHING RED: Less than 1 Month
SOLID GREEN: 5-25 HOURS
SOLID RED: 1.5-5 HOURS
FLASHING RED: LESS THAN 1.5 HOURS

Cassette Installation

Cassette Installation - XD

XD XDR Cassette Installation Tool
SRAM XD and XDR Installation Tool
Notice

Cassette lockring tool splines must fully engage the cassette lockring or locktube (XD). Splines must be between 7 and 8 mm in length for XD and XDR cassettes.

Use a tool with a guide pin to prevent damage to the components. If there is lateral play or movement in the cassette after tightening it, contact your SRAM dealer.

SRAM XD cassettes are compatible with the SRAM XD driver body and with the XDR driver body using a 1.85 mm spacer. SRAM XDR cassettes are compatible only with the SRAM XDR driver body standard.

XD Cassette Install
XD Cassette Install
Cassette Lockring Tool with Guide Pin
XD XDR Cassette Installation
Cassette Lockring Tool with Guide Pin
40 N·m (354 in-lb)

1. Apply grease to the driver body threads.

2. Install the cassette onto the driver body until it is fully seated and the splines are engaged. Use a tool with a guide pin to tighten the cassette while applying inward pressure to the cassette.

3. Use a torque wrench to tighten the cassette.

Notice

Grease is critical to prevent the cassette from seizing onto the driver body. Make sure the hub driver body and cassette interface are free of dirt and debris.

If the cassette becomes difficult to rotate after a few turns, the cassette may be cross-threaded. Loosen the cassette and re-thread it onto the driver body.

Cassette Installation - XS-1270 Splined

Splined Cassette Installation Tool
Splined 7/8/9/10/11/12 SPD Tool

Notice

Cassette lockring tool splines must fully engage the cassette lockring. Splines must be between 4 and 8 mm for splined non-XD cassettes.

Use a tool with a guide pin to prevent damage to the components. If there is lateral play or movement in the cassette after tightening it, contact your SRAM dealer.

1. Apply grease to the length of the driver body splines.

Notice

Grease is critical to prevent the cassette from seizing onto the driver body. Make sure the hub driver body and cassette interface are free of dirt and debris.

2. Clean grease from the inner threads of the driver body.

Notice

The inner threads of the driver body must have threadlocker factory installed or reapplied after the cassette is removed and installed five times. Make sure the inner threads of the driver body are free of grease and dirt so the lockring does not come loose.

3. Align the small spline on the driver body with the small spline in the cassette.

Cassette Lockring Tool with Guide Pin
40 N·m (354 in-lb)

4. Install the cassette onto the driver body until it is fully seated with the splines engaged. Use a tool with a guide pin to tighten the lockring while applying inward pressure to the cassette.

Notice

If the cassette lockring becomes difficult to rotate after a few turns, the lockring may be cross-threaded. Loosen the lockring and cassette and re-thread it onto the driver body.

5. Use a torque wrench to tighten the cassette.

Threadlocker 243

After the XS-1270 cassette has been removed 5 times, you must apply new Threadlocker 243, or equivalent, to the inner threads of the driver body prior to reassembly.

Warning

The inner threads of the driver body must have threadlocker factory installed or reapplied after the cassette is removed and installed five times. Make sure the inner threads of the driver body have threadlocker and are free of grease and dirt. Failure may result in the lockring becoming loose which may result in a loose cassette and cause a crash.

Notice

Make sure the hub driver body and cassette interface are free of dirt and debris.

Cassette Removal - T-Type

Cassette Removal
Chain Whip - 21T
Cassette Lockring Tool with Guide Pin

1. Place an 11 or 12 speed cassette chain whip on the cassette setup cog. Wrap the chain whip all the way around the cassette.

2. Use a cassette lockring tool with a guide pin to remove the cassette.

Notice

Do not use cassette pliers to remove the cassette. Failure to use the correct tool may result in damage to the cassette.

Cassette Replacement - XS-1270 Cluster Replacement

Tire Lever

1. Remove the XS-1270 cassette from the driver body according to the T-Type Cassette Removal instructions.

2. Place a plastic tire lever behind the 18T cog.

3. Remove the 18T cog, plastic spacer, and replaceable cog cluster from the cassette. The plastic spacer will be replaced with a new aftermarket spacer.

4. Thoroughly clean the cassette and driver body.

Grease

5. Apply grease to the length of the driver body splines.

Notice

Grease is critical to prevent the cassette from seizing onto the driver body. Make sure the hub driver body and cassette interface are free of dirt and debris.

If the cassette lockring becomes difficult to rotate after a few turns, the cassette lockring may be cross-threaded. Loosen the cassette and re-thread it onto the driver body.

6. Clean grease from the inner threads of the driver body.

Notice

The inner threads of the driver body must have threadlocker factory installed or reapplied after the cassette is removed and installed five times. Make sure the inner threads of the driver body are free of grease and dirt so the lockring does not come loose.

7. Align the small spline on the driver body with the small spline in the cassette.

Grease
18T Cog and Spacer

8. Install the original cassette from the 21T-52T cogs onto the driver body. Ensure the small spline of the cog is aligned with the small spline on the driver body.

9. Apply grease to the front and back side of the 18T cog.

10. Install the 18T cog on the driver body. Rotate the 18T cog clockwise to make sure it is seated on the splines of the driver body.

Cassette Lockring Tool with Guide Pin
40 N·m (354 in-lb)

11. Install the new cog cluster (10T-12T-14T-16T) and spacer onto the driver body.

The new cog cluster comes with a preinstalled spacer.

12. Use a tool with a guide pin to tighten the cassette while applying inward pressure to the cassette. Use a torque wrench to tighten the cassette.


Bottom Bracket Installation

DUB Bottom Bracket Anatomy

SRAM DUB BB Anatomy

1. Outer left, non-drive side spacer

4. Frame shell width

7. Outer right, drive side spacer

2. Left side cup

5. Inner right, drive side spacer

3. Inner left, non-drive side spacer

6. Right side cup and center tube

Bottom Bracket Shell Preparation

Spray isopropyl alcohol on the bottom bracket shell and clean it. The shell should be free of dirt, paint, grease, and metal burrs. For best results, have your frame faced by a professional bicycle mechanic.

Notice

Consult your frame manufacturer to confirm the bottom bracket is compatible with the bottom bracket shell in your frame.

Removing the center tube from the bottom bracket to accommodate internal brake hose routing is not recommended, and may shorten the lifespan of the bottom bracket.

Your product's appearance may differ from the pictures contained in this publication.

SRAM DUB BB Preparation

1. Apply grease to the inside of the frame shell.

2. Prepare the bottom bracket for installation. Remove the left side cup from the center tube. Remove the left side outer spacer, if applicable. Remove the right side outer spacer from the right side cup.

Notice

Make sure the right and left spacers are removed before installing the cups. Failure to remove the spacer(s) will damage the bearings.

DUB BSA

DUB BSA

SRAM DUB BSA bottom brackets are compatible with frame shells with English threads.

DUB BSA Spacer Chart

Frame Shell

Interface and

Width (mm)

Crankset

Outer Left

Spacer (mm)

Inner Left

Spacer (mm)

Inner Right

Spacer (mm)

Outer Right

Spacer (mm)

BSA (68)

MTB

-

2.5

2.5

4.5

BSA (68)

MTB Wide

3

2.5

2.5

7.5

BSA (73)

MTB

-

-

-

4.5

BSA (73)

MTB Wide

3

-

-

7.5

BSA (73 w Chain Guide)

MTB

-

-

Chain Guide

2

BSA (73 w Chain Guide)

MTB Wide

3

-

Chain Guide

5

SRAM DUB BSA Installation
12-Notch External Bottom Bracket Tool
50 N·m (443 in-lb)

1. Install the inner non-drive side spacer if indicated by the chart.

2. Use a 12-notch external bottom bracket tool to tighten the non-drive side cup into the frame.

3. Install the left external spacer as indicated by the spacer chart.

4. Install the inner drive side spacer if indicated by the chart.

5. Use a 12-notch external bottom bracket tool to tighten the drive side cup into the frame.

6. Install the right external spacer as indicated by the spacer chart.

Notice

The right side cup for BSA threads is reverse threaded.

DUB BB30 / DUB PressFit 30 / DUB PressFit

DUB BB30 / DUB PF30 / DUB PressFit Shell Measurements

SRAM DUB BB30 bottom brackets are compatible with frame shells with an inner diameter of 42 mm.

DUB PressFit 30 bottom brackets are compatible with frame shells with an inner diameter of 46 mm.

DUB PressFit bottom brackets are compatible with frame shells with an inner diameter of 41 mm.

DUB PressFit 30 Spacer Chart

Frame Shell

Interface and

Width (mm)

Crankset

Outer Left

Spacer (mm)

Inner Left

Spacer (mm)

Inner Right

Spacer (mm)

Outer Right

Spacer (mm)

PressFit 30 (73)

MTB

-

-

-

4.5

PressFit 30 (73)

MTB Wide

3

-

-

7.5

PressFit 30 (83)

MTB Wide

3

-

-

7.5

DUB BB30 Spacer Chart

Frame Shell

Interface and

Width (mm)

Crankset

Outer Left

Spacer (mm)

Inner Left

Spacer (mm)

Inner Right

Spacer (mm)

Outer Right

Spacer (mm)

BB30 (73)

MTB

-

-

-

4.5

BB30 (73)

MTB Wide

3

-

-

7.5

DUB PressFit Spacer Chart

Frame Shell

Interface and

Width (mm)

Crankset

Outer Left

Spacer (mm)

Inner Left

Spacer (mm)

Inner Right

Spacer (mm)

Outer Right

Spacer (mm)

PressFit (89.5)

MTB

-

-

-

4.5

PressFit (89.5)

MTB Wide

3

-

-

7.5

PressFit (92)

MTB

-

-

-

2

PressFit (92)

MTB Wide

3

-

-

5

SRAM DUB BB30 PF30 PF Installation

1. Use a bottom bracket bearing press tool or a headset press to install the left side cup into the non-drive side of the frame according to the tool manufacturer's instructions.

2. Repeat the installation with the right side cup and center tube into the drive side of the frame.

Notice

Make sure to guide the center tube parallel through the bottom bracket shell. The center tube should not contact the frame or any cable(s).

DUB MTB/Road BB30 / DUB PressFit 30 / DUB PressFit Installation

3-4. Install the spacer(s) according to the MTB Crankset and Bottom Bracket table.

Crankset Installation

DUB Crankset with Preload Adjuster Installation

SRAM DUB Crankset Installation
SRAM DUB Crankset Installation
SRAM DUB Crankset Installation O-Ring

1. Apply grease to the indicated areas on the spindle.

2. Install the non-drive side crankarm and spindle into the bottom bracket. Make sure the blue o-rings remain installed in the gland in the left and right bottom bracket cups during spindle installation.

8 mm
54 N·m (478 in-lb)
SRAM DUB Crankset Installation
2 mm

3. Install the drive-side crankarm onto the spindle.

4. Use a torque wrench with an 8 mm hex bit socket to tighten the crank arm bolt to 54 N·m (478 in-lb).

5. Use a rubber or plastic mallet to tap the drive side crank arm until it is fully seated.

6. Remove play from the system by turning the preload adjuster in the + direction until it stops or makes contact with the bearing shield.

7. Use a 2 mm hex wrench to tighten the bolt until the adjuster edges touch.

Notice

Do not use a ball-end style hex wrench to tighten the preload adjuster.

Do not overtighten the preload adjuster as this could damage the bearing. Do not overtighten the bolt. It is okay if there is a gap in the adjuster, as long as the top edges touch.

SRAM DUB Crankset Removal

8. Check the crankset for play by rocking the crankarms back and forth.

Notice

If there is play in the crankset, remove the crankarms and apply additional grease to the spindle. Turn the preload adjuster in the opposite direction of the + sign until it stops. Repeat the installation procedure until play is eliminated.

SRAM DUB Crankset Installation Pedal Washer
Torque pedal to 54 Newton meters
54 N·M (477 in-lb)
DUB Crankset Installation Pedal

9. Apply grease to the crank arm pedal threads.

10. Install the washer between the crank arm and pedal.

11. Tighten the pedal shaft to 54 N·m (477 in-lb) unless otherwise specified by the pedal manufacturer.

Notice

The non-drive side pedal bore is reverse threaded.

Warning

Make sure the pedal shaft threads do not extend past the back of the crankarm. Do not use the pedal if the shaft is exposed. This could interfere with the frame or chain and result in a crash.

ISIS Crankarm Installation

ISIS Crankarm Installation
ISIS Crankarm Installation
2.5 mm Hex
0.4 N·m (4 in-lb)

1. Align the integration cap with the bolt holes on the right side crankarm.

2. Install the integration cap.

3. Tighten the bolts.

Notice

Do not overtighten the bolts.

ISIS Crankarm Installation
Right side ISIS spindle
ISIS Crankarm Installation
Left side ISIS spindle

4. Apply grease to the left and right side ISIS spindle.

ISIS Crankarm Installation
8 mm Hex
54 N·m (478 in-lb)
ISIS Crankarm Installation
8 mm Hex
54 N·m (478 in-lb)

5. Install the right side crankarm onto the spindle.

6. Tighten the crankarm bolt.

7. Install the left side crankarm onto the spindle.

8. Tighten the crankarm bolt.


Mechanical Shifter and Dropper Installation

SL Trigger Shifter Installation

T25
5.5 N·m (49 in-lb)

1. Install the T-nut into the clamp.

2. Apply friction paste to the clamp surfaces.

3. Loosely install the clamp and brake lever on the handlebar.

4. Tighten the bolt.

T25
3 N·m (27 in-lb)

5. Loosely install the MMX.

6. Adjust to the desired position.

7. Tighten the splay bolt in your desired position.

T25
3 N·m (27 in-lb)

8. Choose the desired position to install the shifter.

9. Install the shifter.

10. Tighten the bolt.

Dropper Lever Installation

T25
3 N·m (27 in-lb)

Install a cable-actuated dropper seatpost into your bicycle frame according to the manufacturer's instructions.

1-2. Install the Dropper Lever Remote in your desired position on the handlebar.

3-4. Tighten the MMX bolts.

T25
3 N·m (27 in-lb)

5. Install the cable through the dropper lever.

The fixation bolt is pre-loosened on a new dropper lever.

6. Hold the cable taut and tighten the clamp bolt until the cable is secure.

7. Cut the excess cable.

8. Install an end cap onto the cable. Crimp the end cap.

9. Place the cable behind the notch in the lever so the cable is tucked into the lever.

Pod Controller Installation

Discrete/Infinity Clamp Installation

Animation showing the installation of the pod controller into the infinity clamp
#2: T25

1. Position the clamp in the left handlebar position (1a) or the right handlebar position (1b) before proceeding.

2. Loosen or remove the clamp bolt.

3. Align the pointed tip with the open slot in the clamp.

4. Install the Pod Controller into the clamp.

5. Loosely install the clamp bolt.

Animation showing the installation of the infinity clamp onto the handlebar and pod controller adjustment
#9: T25
2 N·m (18 in-lb)

6. Move the clamp horizontally to the desired position on the handlebar.

7-8. Rotate the clamp and controller to the desired angles.

9. Tighten the clamp bolt.

Warning

CRASH HAZARD

Make sure the Pod Controller does not obstruct the brake lever throw.

MMX Bridge

T25
T25

1. Install the left bridge (1a) for the left handlebar position or the right bridge (1b) for the right handlebar position.

2. Loosen or remove the clamp bolt.

3. Install the Pod Controller with the pointed tip aligned with the open slot in the clamp.

4. Loosely install the clamp bolt.

T25
5.5 N·m (49 in-lb)

5. Install the T-nut into the clamp.

6. Apply friction paste to the clamp surfaces.

7. Loosely install the clamp and brake lever on the handlebar.

8. Tighten the bolt.

T25

9. Install the slotted washer onto the clamp.

10. Install the bridge.

11. Rotate the controller to the desired angle.

12. Move the bridge vertically to the desired position.

T25
#14-15: 2 N·m (18 in-lb)

13. Move the bridge horizontally to the desired position.

14. Tighten the bridge bolt.

15. Tighten the clamp bolt.

Warning

CRASH HAZARD

Make sure the Pod Controller does not obstruct the brake lever throw.


System Pairing

System Pairing

The derailleur begins and ends the pairing session.

The AXS Controller(s) must be paired with the derailleur before use.

Additional AXS components can be paired with the derailleur to create one AXS system. After multiple AXS components have been paired into one system, functions and preferences can be configured in the SRAM AXS app.

SRAM Transmission derailleur with AXS button pressed
AXS App screenshot

Begin the pairing session with the derailleur.

1. Press and hold the AXS button on the derailleur until the AXS LED blinks slowly, then release.

For setups using two AXS controllers, pair the right controller first.

2. Press and hold the AXS button on the controller until the green LED blinks quickly, then release.

If more than one controller (e.g. Reverb AXS or Left Flight Attendant) is paired into the system, the controller paired into the system first will function as the default right-side controller and is shown as 'Right' in the AXS app.

3. Press and release the AXS button on the derailleur to end the pairing session, or wait 30 seconds for the session to time out. The AXS LED will stop blinking.

Successful pairing can be verified with the SRAM AXS app. All paired components will be listed below the Transmission derailleur.

If any component does not respond, repeat the pairing process. The pairing process does not need to be repeated when any battery is removed and/or replaced. The pairing process must be repeated if any components are replaced, added, or removed.


Transmission Derailleur Modes

Transmission Derailleur Cage Modes

Transmission derailleur in Open Mode
Open Mode
Derailleur in Setup Mode
Setup Mode
Ride Mode

CAGE MODES

The Cage Mode button is used to position the derailleur cage to the various Cage Modes.

Open Mode: The derailleur cage is fully extended for rear wheel removal and installation.

Setup Mode: The derailleur cage is slightly extended to align the cage with either of the two key lines.

Ride Mode: The Cage Mode button is not depressed, and the derailleur cage is unlocked and not extended.


PREPARE - AXS

This section covers preparing the chain and derailleur for installation. Do not install the components onto the frame until the next section, Hang the Components.

Chain Length

Consult the SRAM Full Mount Chain Length Guide or use the SRAM AXS app to determine the chain length calculated for your bicycle.

If your bicycle is not listed in the guide or app, you must consult the Frame Not Listed in Setup Database section to determine the T-Type chain link length for your bicycle chainring and chainstay combination, Setup Key, and Setup Cog for your frame.

Notice

The SRAM Full Mount Chain Length Guide offers the most accurate recommendations and should be used whenever possible and referenced as the default. Recommendations provided by the chain guide may differ from the chart located in the Frame Not Listed In SRAM Setup Database section.

* = Cut
** - Full Length Aftermarket Chains = 126 links

1. Count down from 126 to the number of chain links determined by the guide or app.

2. Use an approved chain breaker tool to break the chain at the inner link. Set the chain aside.

* Some bicycles may require more than one aftermarket chain to achieve the required length. Use a second compatible PowerLock to connect the chains and place the PowerLocks as far from each other as possible.

Notice

For a list of approved chain tools, consult the Eagle, Flattop, and 11 Speed Chain Compatible Tools document.


Setup Key Position

Consult SRAM Full Mount Chain Length Guide or use the SRAM AXS app to determine the Setup Key, output as an A or B, for your bicycle.

Notice

Failure to position the Setup Key correctly will result in an inaccurate chain gap and may damage your derailleur and/or bicycle frame.

#2: small flathead screwdriver

1. Tighten the cage assembly onto the derailleur body.

2. Use a small flathead screwdriver to remove the Setup Key from the derailleur.

3. Adjust the Setup Key to the position called out for your bicycle frame, A or B.

4. Install the Setup Key into the derailleur so the notch on the key is aligned with the key line for A or B.

Setup Cog

Setup Cog Diagram

Consult the SRAM Full Mount Chain Length Guide or use the SRAM AXS app to determine the Setup Cog, output as 21T or 24T.

The 21T cog is gear 7 and indicated on the cassette with a red circle. The 24T cog is gear 6, the next larger cog.

5. Press the top button on the controller to shift the derailleur into the fully outboard position. Alternatively, press and release the AXS button on the derailleur to move the derailleur outboard one position at a time until it is fully outboard.

adjusting rd to cog 7
21T
adjusting rd to cog 6
24T

6. Shift the unmounted derailleur into the Setup Cog Position, 21T or 24T, as determined in AXS Web.

21T Setup Cog: Press the bottom button on the controller five clicks from full outboard position to shift the derailleur into position for the 21T cog, or gear 7.

24T Setup Cog: Press the bottom button on the controller six clicks from full outboard position to shift the derailleur into position for the 24T cog, or gear 6.

Alternatively, press the AXS button on the derailleur twice quickly to move the derailleur inboard until it is in the Setup Cog Position.

Remove the UDH (Universal Derailleur Hanger)

Removing the Universal Derailleur Hanger
#7: 8 mm Hex Wrench

The UDH must be removed from the frame before derailleur installation.

7. Turn the UDH bolt clockwise.

Notice

The UDH bolt is left-hand threaded. To loosen the bolt, turn clockwise.

8. Remove the bolt and washer from the hanger threads.

9. Rotate the UDH hanger backward to unseat the hanger from the pocket.

10. Remove the UDH hanger from the frame.

Install the Bushing Frame Insert

#11: 8 mm Hex Wrench

11. Remove the mount bolt.

12. Remove the bushing frame insert.

Clean the frame to remove any grease or debris.

13. Install the bushing frame insert from the outside with the black side facing outwards into the hangerless interface of the frame.

Split Pivot Frames: Install the washer between the pivot bearings of bicycles with split pivots.


HANG - AXS

Hang the Components

1. Rotate the knurled ring clockwise until it is touching the knurled ring stop. Make sure the ring stop is between the knurled ring horns.

2. Apply grease to the mount bolt threads and underside of the bolt flange.

8 mm Hex Wrench

3. Install the Transmission derailleur with the full mount sliding over the hangerless interface and bushing frame insert.

4. Install and tighten the mount bolt clockwise to snug.

5. Loosen the mount bolt counter-clockwise one full turn.

6. Rotate the derailleur cage forward until the lock icon on the cage clears the Setup Key.

7. Press the Cage Mode button to set the derailleur cage to Open Mode.

Warning

PINCH HAZARD

The derailleur is spring-loaded and will return from the Open Mode position rapidly. Keep fingers clear of pinch points.

Mount the Wheel

8. Apply grease to the thru axle threads before axle installation.

9. Install the thru axle and wheel according to the manufacturer's instructions.

10. Tighten the axle to snug.

11. Loosen the thru axle counter-clockwise one full turn.

Notice

Failure to loosen the thru axle one turn will result in improper system installation. The thru axle will be tightened at the end of installation.

Mount the Chain

Verify the chain has been cut to the proper size, the Transmission derailleur is shifted into the Setup Cog, and the derailleur Setup Key is in the position as determined in AXS web or AXS app or the Prepare section.

E-bikes must be powered off before proceeding.

Setup Cog Diagram

12. Place the properly sized Eagle T-Type chain on the setup cog, 21T or 24T, and route through the derailleur pulleys with the flat edge of the chain facing away from the cassette. Make sure to route the chain below the tab in the cage.

Notice

The chain must be seated and engaged on the cassette cog teeth for proper setup.

Mount the Chain

13. Pull each end of the chain together.

14. Install the PowerLock. Press the PowerLock connector links together.

Notice

The arrow must point in the direction of chain travel before locking the PowerLock into place. Once locked, the PowerLock must not be used a second time.

Setup Mode

Move the Cage to Setup Mode
Setup Mode

15. Rotate the derailleur cage forward to release the Cage Mode button from the fully extended position.

16. Reposition the cage so the Cage Mode button locks on the derailleur cage where the two Key Lines meet in the Cage Setup Position.

Warning

PINCH HAZARD

The derailleur is spring-loaded and will return from the Open Mode position rapidly. Keep fingers clear of pinch points.

Lock the PowerLock

Lock the PowerLock
Lock the PowerLock

17. Rotate the crank until the PowerLock is above the chainstay.

18. Check that the two halves of the PowerLock are aligned and engaged.

19a. Use chain link pliers to lock the PowerLock.

Alternatively, apply the rear brake (19b) and firmly push the crank arm down (19b) to lock the PowerLock. You should hear and feel the PowerLock click into place.

Check the PowerLock by hand to make sure it moves freely.

Caution

The PowerLock is designed for one-time use only. The PowerLock can only be removed with chain link pliers and must not be reused. Install a new PowerLock each time a new chain is installed. Reusing a PowerLock may result in a broken chain that could result in a crash.


TIGHTEN - AXS

Tighten the Components

Before proceeding you must verify the following were completed in the previous sections:

  • The rear axle and mount bolt have been loosened one full turn.

  • The derailleur is in the Setup Key and Setup Mode for your bicycle as determined in the Prepare the Components section.

  • The chain is placed on the Setup Cog for your bicycle and is properly engaged on all cogs in the system.

  • The PowerLock is closed.

  • The bicycle suspension is uncompressed, at 0 percent sag, unless otherwise instructed.

8 mm Hex Wrench
35 N·m (310 in-lb)

The bicycle suspension is uncompressed, at 0 percent sag, unless otherwise instructed.

1a. Pull back on the lower cage of the Transmission derailleur to remove slack from the chain.

1b. Continue to pull back while you rotate the crank forward two rotations while confirming the chain stays on the setup cog.

Notice

For bicycles using Setup Cog 24T, or gear 6, you must make sure the chain is fully seated on the X-Sync cassette cog profile with two full crank rotations. Adjust the chain as needed.

2. Tighten the mount bolt while continuing to pull back (1a) on the lower cage of the derailleur, then release.

If there is still slack in the chain after tightening the mount bolt, loosen the mount bolt, then repeat steps 1 and 2.

Knurled Ring Mark
Tighten the rear axle
Release the cage from the Setup Mode
Ride Mode

3. Verify the knurled ring mark is aligned with the mark on the full mount of the derailleur.

If it is not aligned, loosen the axle mount bolt one turn, rotate the knurled ring so that it is touching the knurled ring stop, then repeat steps 1-3.

4. Tighten the rear axle to torque according to the frame or axle manufacturer's instructions.

5. Release the cage from Setup Mode to Ride Mode by rotating the cage forward and then carefully letting it return to the unlocked position.

This completes the system installation. There are no adjustment screws in this system. You must repeat the complete installation procedure if you change any of the following on your bicycle: chainring size, geometry adjustment to chainstay length, or position of a lower idler pulley.

Notice

Failure to repeat the complete installation process when changing chainring size or bike geometry, or after replacing the chain, may result in damage to your system or poor drivetrain performance.


Final Check - AXS

Derailleur Fine Tuning (MicroAdjust)

Final Check
Final Check

1a. Rotate the cranks slowly and press the bottom button on the AXS Pod Controller to shift the derailleur all the way inboard.

1b. Rotate the cranks slowly and press the top button on the AXS Pod Controller to shift the derailleur all the way outboard.

If the derailleur cage was not released during setup, it will automatically release during the inboard shifting to Ride Mode.

The pulleys may appear to be unaligned; they are intentionally offset to improve chain travel and direction.

Fine Tuning
Fine Tuning

Optimize derailleur shift performance and eliminate unwanted rasping sounds by fine-tuning the derailleur position with MicroAdjust. MicroAdjust affects derailleur position across all of the cogs. There is no independent adjustment for each cog.

1. Press and hold the controller AXS button while pressing the lower controller button (1b). This will adjust the derailleur 0.2 mm inboard and improve shifting to an inboard cog.

2. Press and hold the controller AXS button while pressing the upper controller button (2b) to adjust the derailleur outboard. This will adjust the derailleur 0.2 mm outboard and improve shifting to an outboard cog.

The derailleur may not appear to move. Watch for the LED to blink to confirm the derailleur executed the command.

Notice

For the best shifting performance, the fine tuning of the derailleur should be done with the bicycle's rear suspension in the sagged, riding position.

Warning

CRASH HAZARD

Make adjustments while stationary and ride to test the adjustments. Stop in a safe place to make further adjustments. Do not make adjustments while riding as this could lead to loss of control or injury.

Notice

Use the SRAM AXS app as an alternative method to perform MicroAdjust when the bicycle setup does not include or allow access to the shifter AXS buttons.


PREPARE - Mechanical

This section covers preparing the chain and derailleur for installation. Do not install the components onto the frame until the next section, Hang the Components.

Chain Length

Consult the SRAM Full Mount Chain Length Guide or use the SRAM AXS app to determine the chain length calculated for your bicycle.

If your bicycle is not listed in the guide or app, you must consult the Frame Not Listed in Setup Database section to determine the T-Type chain link length for your bicycle chainring and chainstay combination, Setup Key, and Setup Cog for your frame.

Notice

The SRAM Full Mount Chain Length Guide offers the most accurate recommendations and should be used whenever possible and referenced as the default. Recommendations provided by the chain guide may differ from the chart located in the Frame Not Listed In SRAM Setup Database section.

* = Cut
** - Full Length Aftermarket Chains = 126 links

1. Count down from 126 to the number of chain links determined by the guide or app.

2. Use an approved chain breaker tool to break the chain at the inner link. Set the chain aside.

* Some bicycles may require more than one aftermarket chain to achieve the required length. Use a second compatible PowerLock to connect the chains and place the PowerLocks as far from each other as possible.

Notice

For a list of approved chain tools, consult the Eagle, Flattop, and 11 Speed Chain Compatible Tools document.


Setup Key Position

Consult SRAM Full Mount Chain Length Guide or use the SRAM AXS app to determine the Setup Key, output as an A or B, for your bicycle.

Notice

Failure to position the Setup Key correctly will result in an inaccurate chain gap and may damage your derailleur and/or bicycle frame.

#2: small flathead screwdriver

1. Tighten the cage assembly onto the derailleur body.

2. Use a small flathead screwdriver to remove the Setup Key from the derailleur.

3. Adjust the Setup Key to the position called out for your bicycle frame, A or B.

4. Install the Setup Key into the derailleur so the notch on the key is aligned with the key line for A or B.

Setup Cog

Setup Cog Diagram

Consult the SRAM Full Mount Chain Length Guide or use the SRAM AXS app to determine the Setup Cog, output as 21T or 24T.

The 21T cog is gear 7 and indicated on the cassette with a red circle. The 24T cog is gear 6, the next larger cog.

5. Use your hands to push the parallelogram inboard until the hexagonal cutout is visible between the fin cutout. This is the Set Cog position.

4 mm
Gear 7 Setup Cog
5 mm
Gear 6 Setup Cog

6. Hold the parallelogram in the Setup Cog position (#5) and install a hex wrench into the hexagonal cutout in the bottom of the parallelogram.

  • Use a 4 mm hex wrench for a 21T /Gear 7 Setup Cog.

  • Use a 5 mm hex wrench for a 24T / Gear 6 Setup Cog.

Notice

Make sure the hex tool is keyed and aligned inside the hexagonal cutout with the flat sides of the tool against the flat sides of the cutout. You must use a hex wrench that maintains the shape of the hex head so that it fits into the keyed cutout. Do not use a ball shaped hex wrench or rubber coated arm as it will change the position of the Setup Cog resulting in poor shifting performance. Do not rotate the tool while installed in the hexagonal cutout as this may damage the actuation fin.

Remove the UDH (Universal Derailleur Hanger)

Removing the Universal Derailleur Hanger
#7: 8 mm Hex Wrench

The UDH must be removed from the frame before derailleur installation.

7. Turn the UDH bolt clockwise.

Notice

The UDH bolt is left-hand threaded. To loosen the bolt, turn clockwise.

8. Remove the bolt and washer from the hanger threads.

9. Rotate the UDH hanger backward to unseat the hanger from the pocket.

10. Remove the UDH hanger from the frame.

Install the Bushing Frame Insert

8 mm

11. Remove the mount bolt.

12. Remove the bushing frame insert.

Clean the frame to remove any grease or debris.

13. Install the bushing frame insert from the outside with the black side facing outwards into the hangerless interface of the frame.

Split Pivot Frames: Install the washer between the pivot bearings of bicycles with split pivots.


HANG - Mechanical

Hang the Components

Grease

1. Rotate the knurled ring clockwise until it is touching the knurled ring stop. Make sure the ring stop is between the knurled ring horns.

2. Apply grease to the mount bolt threads and underside of the bolt flange.

8 mm

3. Install the Transmission derailleur with the full mount sliding over the hangerless interface and bushing frame insert.

4. Install and tighten the mount bolt clockwise to snug.

8 mm

5. Loosen the mount bolt counter-clockwise one full turn.

6. Rotate the derailleur cage forward until the lock icon on the cage clears the Setup Key.

7. Press the Cage Mode button to set the derailleur cage to Open Mode.

Warning

PINCH HAZARD

The derailleur is spring-loaded and will return from the Open Mode position rapidly. Keep fingers clear of pinch points.

Mount the Wheel

8. Apply grease to the thru axle threads before axle installation.

9. Install the thru axle and wheel according to the manufacturer's instructions.

10. Tighten the axle to snug.

11. Loosen the thru axle counter-clockwise one full turn.

Notice

Failure to loosen the thru axle one turn will result in improper system installation. The thru axle will be tightened at the end of installation.

Mount the Chain

Verify the chain has been cut to the proper size, the Transmission derailleur is shifted into the Setup Cog, and the derailleur Setup Key is in the position as determined in AXS web or AXS app or the Prepare section.

E-bikes must be powered off before proceeding.

Setup Cog Diagram

12. Place the properly sized Eagle T-Type chain on the setup cog, 21T or 24T, and route through the derailleur pulleys with the flat edge of the chain facing away from the cassette. Make sure to route the chain below the tab in the cage.

Notice

The chain must be seated and engaged on the cassette cog teeth for proper setup.

13. Pull each end of the chain together.

14. Install the PowerLock. Press the PowerLock connector links together.

Notice

The arrow must point in the direction of chain travel before locking the PowerLock into place. Once locked, the PowerLock must not be used a second time.

Setup Mode

15. Rotate the derailleur cage forward to release the Cage Mode button from the fully extended position.

16. Reposition the cage so the Cage Mode button locks on the derailleur cage where the two Key Lines meet in the Cage Setup Position.

Warning

PINCH HAZARD

The derailleur is spring-loaded and will return from the Open Mode position rapidly. Keep fingers clear of pinch points.

Lock the PowerLock

17. Rotate the crank until the PowerLock is above the chainstay.

18. Check that the two halves of the PowerLock are aligned and engaged.

19a. Use chain link pliers to lock the PowerLock.

Alternatively, apply the rear brake (19b) and firmly push the crank arm down (19b) to lock the PowerLock. You should hear and feel the PowerLock click into place.

Check the PowerLock by hand to make sure it moves freely.

Caution

The PowerLock is designed for one-time use only. The PowerLock can only be removed with chain link pliers and must not be reused. Install a new PowerLock each time a new chain is installed. Reusing a PowerLock may result in a broken chain that could result in a crash.


TIGHTEN - Mechanical

Tighten the Components

Before proceeding you must verify the following were completed in the previous sections:

  • The rear axle and mount bolt have been loosened one full turn.

  • The derailleur held in position with the appropriate size hex wrench in the Setup Key and Setup Mode for your bicycle as determined in in the Prepare the Components section.

  • The chain is placed on the Setup Cog for your bicycle and is properly engaged on all cogs in the system.

  • The PowerLock is closed.

  • The bicycle suspension is uncompressed, at 0 percent sag, unless otherwise instructed.

8 mm
35 N·m (310 in-lb)

The bicycle suspension is uncompressed, at 0 percent sag, unless otherwise instructed.

1a. Pull back on the lower cage of the Transmission derailleur to remove slack from the chain.

1b. Continue to pull back while you rotate the crank forward two rotations while confirming the chain stays on the setup cog.

Notice

For bicycles using Setup Cog 24T, or gear 6, you must make sure the chain is fully seated on the X-Sync cassette cog profile with two full crank rotations. Adjust the chain as needed.

2. Tighten the mount bolt while continuing to pull back (1a) on the lower cage of the derailleur, then release.

If there is still slack in the chain after tightening the mount bolt, loosen the mount bolt, then repeat steps 1 and 2.

Tighten the rear axle

3. Verify the knurled ring mark is aligned with the mark on the full mount of the derailleur.

If it is not aligned, loosen the axle mount bolt one turn, rotate the knurled ring so that it is touching the knurled ring stop, then repeat steps 1-3.

4. Tighten the rear axle to torque according to the frame or axle manufacturer's instructions.

5. Release the cage from Setup Mode to Ride Mode by rotating the cage forward and then carefully letting it return to the unlocked position.

6. Push the parallelogram inward to release the hex wrench from the parallelogram hexagonal cutout.

Notice

Make sure you remove the hex wrench tool from the derailleur before proceeding. Failure to remove the tool from the derailleur may cause damage to the derailleur.

7. Rotate the crank (7a) forward to move the chain fully outboard to gear 12 (7b).

CABLE ROUTING - Mechanical

Notice

You must use a 1.1 mm stainless steel shift cable and 4 mm compressionless shift cable housing in the mechanical Eagle Transmission system.

Hose Cutters

1. Rotate the barrel adjuster on the shifter clockwise until it stops.

2. Measure and cut a length of derailleur housing so that there will be no tight bends or long loops when installed into the frame and derailleur. Route the housing internally or affix to any frame anchor points.

Hold the shifter housing up to the shifter lever with a length of housing that creates a gentle bend in the housing and allows the handlebar to freely turn about 120 degrees to both sides, or as allowed by any rotation limiting devices.

Cut the housing at the shifter and install a metal ferrule onto the housing.

Notice

Large or Long loops will introduce more overall angle change than a small or short bend, resulting in additional friction and reduced shifting performance.

3. Cut the housing at the derailleur to allow a small, smooth bend with a direct path into the derailleur to minimize the angle change.

Notice

Large or Long loops will introduce more overall angle change than a small or short bend, resulting in additional friction and reduced shifting performance.

4. Install a metal ferrule onto the housing at the derailleur and make sure it is seated into the derailleur cable stop.

Notice

Make sure the ferrules are fully seated onto the housing and into the components. Loose ferrules may affect system performance.

5. Rotate the derailleur cage forward until the lock icon on the cage clears the Setup Key.

6. Press the Cage Mode button to lock the Transmission cage in Open Mode.

Warning

PINCH HAZARD

The derailleur is spring-loaded and will return from the Cage Lock position rapidly. Keep your fingers clear of pinch points.

7. Route the shifter cable through the housing, roll-a-majig, and through the actuation fin. Make sure to go through the tab on the actuation fin (7a).

8. Route the cable under the clamp groove and cable anchor bolt. Pull the cable taut in the direction of the groove.

9. While pulling the cable taut, press the release lever on the shifter until the shifter is in gear 12 to release any additional cable.

10. Rotate the derailleur cage forward to release the Cage Mode button from the fully extended position and carefully let it return to the unlocked position.

11. Make sure the metal ferrules are fully seated at the barrel adjuster in the shifter and the derailleur.

12. Pull the cable taut without pressing against the parallelogram.

T25
4.5 N·m (40 in-lb)

13. Firmly hold the cable in place and tighten the anchor bolt.

14. Rotate the crank forward while you turn the barrel adjuster counter-clockwise to add tension to the cable until the chain rotates on the 10T cog, gear 12, with minimal noise. Adjust as necessary.

15. Press the shifter paddle to shift inboard one cog to the 12T cog, gear 11. Continue to rotate the cranks and adjust the barrel adjuster until the chain rotates on the 12T cog, gear 11, with minimal noise.

16. Shift outboard to the 10T cog, gear 12. Repeat the last two steps to confirm a crisp shift.

Notice

If it takes more than 7 barrel adjuster rotations to tune the system, repeat the Cable Routing section.

17. Cut the excess cable so about 30 mm of cable remains past the cable anchor bolt.

18. Install an end cap onto the cable. Crimp the end cap. Tuck the excess cable behind the actuation fin.

FINAL CHECK - Mechanical

Derailleur Fine Tuning

1. Rotate the cranks slowly and shift the derailleur all the way inboard (1a). Rotate the cranks slowly and shift the derailleur all the way outboard (1b). Make small barrel adjustments as needed to provide smooth shifting up and down the cassette.

The pulleys may appear to be unaligned, they are intentionally offset to improve chain travel and direction.

Slow shifting from a smaller cog to a larger cog (inboard shifting)? Turn the barrel adjuster counter-clockwise in one click increments to add tension and move the pulley inboard until shifting is correct.

Slow shifting from a larger cog to a smaller cog (outboard shifting)? Turn the barrel adjuster clockwise in one click increments to remove tension and move the derailleur outboard until shifting is correct.

Notice

For the best shifting performance, the fine tuning of the derailleur should be done with the bicycle's rear suspension in the sagged, riding position.

Warning

CRASH HAZARD

Make adjustments while stationary and ride to test the adjustments. Stop in a safe place to make further adjustments. Do not make adjustments while riding as this could lead to loss of control or injury.


This completes the system installation. There are no adjustment screws in this system. You must repeat the complete installation procedure if you change any of the following on your bicycle: chainring size, geometry adjustment to chainstay length, or position of a lower idler pulley.

Notice

Failure to repeat the complete installation process when changing chainring size or bike geometry, or after replacing the chain, may result in damage to your system or poor drivetrain performance.

Frame Not Listed in SRAM Setup Database

This section covers preparing the chain and derailleur for installation on bicycle frames not listed in the SRAM Full Mount Chain Length Guide or AXS App.

Notice

The SRAM Full Mount Chain Length Guide offers the most accurate recommendations and should be used whenever possible and referenced as the default. Recommendations provided by the chain guide may differ from the chart located in the Frame Not Listed In SRAM Setup Database section.

Chainstay Measurement

1. Measure the direct distance from the bottom bracket axis to the hub axis with the frame fully extended at 0% travel to determine the chainstay length (A) in millimeters.

2. Consult this chart to determine the length of chain links needed for your T-Type chain according to the chainring and chainstay length (A) combination on your bicycle.

Purple Chart Cells: Some bicycles may require more than one aftermarket chain to achieve the required length. Use a second compatible PowerLock to connect the chains and place the PowerLocks as far from each other as possible.

* = Cut
** - Full Length Aftermarket Chains = 126 links

3. Count down from 126 to the number of chain links determined by the chart.

Use an approved chain breaker tool to break the chain at the inner link.

Notice

For a list of approved chain tools, consult the Eagle, Flattop, and 11 Speed Chain Compatible Tools document.

4. Record and use the following setup data for frames not listed in the SRAM database:

  • Setup Key Position A.

  • Setup Cog 21T, gear 7.

  • SAG position for Tighten your Components section.

Proceed to the Setup Key Position section to continue system installation.

Sag Position

For Frames Not Listed in the SRAM Database and Idler Pulley Frame bikes, the bike must me in the Sag position during the Tighten the Components section.

Suspension sag is the percentage of full travel that the suspension compresses when the rider, including gear, is on the bicycle in a normal riding position.

Consult your frame manufacturer’s recommendations for appropriate sag percentage (typically 20-35%), and your suspension manufacturer's user manual for instructions on setting proper sag.


Idler Pulley Frame Setup Information

This section covers preparing the chain, setup cog, and setup position for Transmission installation on bicycle frames with an upper and lower idler pulley.

Notice

Frames that use an upper idler pulley require a lower idler pulley for sufficient chain wrap and drivetrain performance. SRAM recommends placing the lower idler pulley as high as possible. Failure to use a lower idler pulley may result in improper chain tension, noise, and performance.

1. Wrap the chain around the large chainring, through the idler pulley, and the largest cassette cog.

2. Compress the bicycle until the rear shock is fully compressed. Deflate or remove the rear shock if necessary.

3. With the bicycle compressed, pull the two ends of the chain together and add one inner link and one outer link where the chain starts to overlap.

4. Use an approved chain breaker tool to break the chain at the inner link.

* Some bicycles may require a longer than normal aftermarket chain. In some cases adding an extra PowerLock into the system will provide the correct amount of links. Make sure to place the extra PowerLock as far from the connecting PowerLock as possible.

Notice

For a list of approved chain tools, consult the Eagle, Flattop, and 11 Speed Chain Compatible Tools document.

Some idler pulley bicycles may require a longer than normal aftermarket chain. In some cases adding an extra PowerLock into the system will provide the correct amount of links. Make sure to place the extra PowerLock as far from the connecting PowerLock as possible.

5. Record and use the following setup data for idler pulley frames:

  • Setup Key Position A.

  • Setup Cog 21T, gear 7.

  • Sag position for Tighten your Components section.

Proceed to the Setup Key Position section to continue system installation.

Sag Position

For Frames Not Listed in the SRAM Database and Idler Pulley Frame bikes, the bike must me in the Sag position during the Tighten the Components section.

Suspension sag is the percentage of full travel that the suspension compresses when the rider, including gear, is on the bicycle in a normal riding position.

Consult your frame manufacturer’s recommendations for appropriate sag percentage (typically 20-35%), and your suspension manufacturer's user manual for instructions on setting proper sag.


Transmission Maintenance

Electronic Component Cleaning

It is recommended that you periodically clean your electronic components.

Use a damp cloth to wipe off any dirt and debris. Clean the components with soap and water only. Rinse thoroughly with water and allow the components to dry.

Notice

Remove the SRAM batteries and install the battery blocks into the transmission before cleaning.

Do not clean the components with a power washer.

Do not use acidic or grease-dissolving agents. Do not soak or store components in any cleaning product or liquid. Chemical cleaners and solvents can damage plastic components.


Chain, Cassette, and Chainring Cleaning

It is recommended that you clean your chain, cassette, and chainring after frequent use, and after riding in muddy, dusty, or other adverse conditions. Maintaining a clean and lubricated system will help extend your drivetrain performance and product component service life.

Use only biodegradable cleaners to clean the cassette, chainring, and chain. Rinse thoroughly with water and allow the parts to dry, then lubricate the chain with chain lubricant. Wipe off excess lube.

Warning

CRASH HAZARD

Do not use alkaline or acidic solvents to clean the chain and cassette cogs. Do not soak or store the chain or cassette in any cleaning product. They will become brittle and can break under load, which can cause the rider to crash resulting in serious injury and/or death.


Chain, Cassette, and Chainring Replacement

The chain, cassette, and chainring wear together over time as a result of normal use. Parts will last longer with regular cleaning.

To determine if the parts need to be replaced, consult the Transmission Service Matrix. Depending on use case, it may be best to change the parts together to restore optimal drivetrain performance.


Rear Wheel Change

After installation and setup, you may remove and reinstall the rear wheel as needed. To remove and install the wheel put the derailleur in Open Mode. Before tightening the rear axle bolt, you must release the Cage Mode button and set the derailleur to Ride Mode.

Notice

Failure to put the derailleur in Ride Mode before tightening the thru axle could result in the derailleur being fixed in the wrong position.


Extension Cord Maintenance

Keep the extension cord installed in the transmission. It is not necessary to remove the extension cord when cleaning, storing, or transporting your bicycle.

Every 50 hours: Check the extension cord for damage such as cuts and breaks in the insulation.

Warning

Consult the motor manufacturer for safe handling instructions.

Do NOT use if there is damage to the extension cord.

Do NOT repair the extension cord yourself. Consult your motor manufacturer's authorized dealers for repair.


Battery Storage and Transportation

Storage conditions: Temperature from -40°C  to 70°C ( -40°F to 158°F), humidity from 10% to 85%

Operating conditions: Temperature from -10°C to 40°C (14°F to 104°F), humidity from 0% to 100%

Component Service life: 5 years

Remove the SRAM batteries to preserve battery life during long term storage and when the bicycle is transported. Store the battery at least at 50% charge.

Notice

Remove the SRAM batteries and install the battery blocks and battery covers when the bicycle is being transported or not in use for long periods of time. Failure to remove the SRAM batteries could result in battery depletion.

Failure to cover the battery and AXS component terminals could result in damage to the terminals.


Cage Assembly Cleaning

It is recommended that you periodically clean the pulley wheels and clean and grease the cage spring.

Shift the derailleur into the Setup Cog position.

Notice

Do not clean the components with a power washer or ultrasonic cleaner.

Do not use acidic or grease-dissolving agents. Do not soak or store components in any cleaning product or liquid. Chemical cleaners and solvents can damage plastic components or affect cage damper performance.

Warning

PINCH HAZARD

Hold the cage from the outside to avoid pinching your fingers between the cage and derailleur body when the cage loosens.

Cage Replacement
Cage Assembly Cleaning

1. Hold the derailleur body and rotate the cage clockwise until it releases from the p-knuckle.

2. Remove the cage.

3. Use a damp cloth to wipe off any dirt and debris. Clean the components with soap and water only. Rinse thoroughly with water and allow the components to dry. Apply a small amount of grease to the spring before re-installing.

4. Install the cage into the p-knuckle.


Pod Controller Component Cleaning

It is recommended that you periodically clean your electronic controllers.

Make sure the outside of the controller is clean before removing the button assembly. Use a damp cloth to wipe off any dirt and debris from the control and the underside of the button assembly. Clean the components with soap and water only. Rinse thoroughly with water and allow the components to dry completely before installing the button assembly.

Notice

You must periodically clean the controller by removing the button assembly. Riding with dirt and debris in the Pod Controller may result in the controller not working.

Pod Controller Component Cleaning
Pod Controller Component Cleaning
Pod Controller Component Cleaning

1. Use your fingers to pry off the button assembly by pulling up on the seam above the AXS button.

2. Remove the button interface.

3. Use a damp cloth to wipe off any dirt and debris from the control. Clean the components with soap and water only. Rinse thoroughly with water and allow the components to dry completely.

4. Align the button assembly with the controller. Seat the button onto the LED side of the controller.

5. Press the clamp side of the button until you hear and feel it click in place.


Derailleur Service

Cage Replacement with Damper

The derailleur cage replacement and damper assembly are interchangeable between SRAM Transmission XXSL, XX, X0, GX, S1000, Eagle 90 and Eagle 70 derailleurs.

AXS only: Shift the derailleur into the Setup Cog Position (Z7) before service.

Warning

PINCH HAZARD

Hold the cage from the outside to avoid pinching your fingers between the cage and derailleur body when the cage loosens.

Cage Replacement
Cage Replacement

1. Hold the derailleur body and rotate the cage clockwise until it releases from the p-knuckle.

2. Remove the cage.

3. Install the new cage into the p-knuckle.


Cage Replacement without Damper

The derailleur cage assembly is interchangeable between SRAM Transmission XXSL, XX, X0, GX, S1000, Eagle 90, and Eagle 70 derailleurs.

Shift the derailleur into the Setup Cog Position (Z7) before service.

3 mm Security Hex

1. Rotate the derailleur cage forward until the lock icon on the cage clears the Setup Key.

2. Press the Cage Mode Button to lock the cage in the Open Mode.

3. Turn the derailleur over and remove the stop pin bolt.

4. Rotate the derailleur cage forward to release the Cage Mode button from the fully extended position.

Warning

PINCH HAZARD

Hold the cage from the outside to avoid pinching your fingers between the cage and derailleur body when the cage loosens.

3 mm Security Hex

5. Hold the derailleur body and rotate the cage as shown.

6. Loosen and remove the cage screw

7. Remove the washer and plastic cage protector.

8. Remove the cage assembly.

9. Install the new cage assembly.

3 mm Security Hex
3 N·m (27 in-lb)

10. Install the plastic cage protector and washer with the flat side facing the derailleur.

11. Install and tighten the cage screw.

12. Hold the derailleur body and rotate the cage as shown.

Warning

PINCH HAZARD

The derailleur cage is under extreme tension. Hold onto the cage of the derailleur until Open Mode is engaged to avoid pinching your fingers between the cage and the derailleur body.

3 mm Security Hex
2 N·m (18 in-lb)

13. Rotate the derailleur cage forward until the lock icon on the cage clears the Setup Key.

14. Press the Cage Mode Button to lock the cage in the Open Mode. This will hold the derailleur cage in place until the stop pin bolt can be installed

15. Install and tighten the stop pin bolt.

Notice

Do not rotate the cage assembly before the stop pin has been installed as this can damage the derailleur.

16. Rotate the derailleur cage forward to release the Cage Mode button from the fully extended position.


XX SL/XX/X0 Skid Plate Replacement

Skid plate replacement parts are interchangeable between SRAM Transmission XXSL, XX, and X0 derailleurs.

Skid Plate Replacement - XXSL/XX/X0
2 mm
Skid Plate Replacement - XXSL/XX/X0
2 mm
0.2 N·m (2 in-lb)

1. Remove the skid plate screw.

2. Pull the skid plate off near the parallelogram part.

3. Install the new skid plate until it clicks into place.

4. Install and tighten the screw.

GX/S1000 Skid Plate Replacement

The GX and S1000 skid plate is not compatible with SRAM Transmission XXSL, XX, and X0 derailleurs.

Skid Plate Replacement - GX
2 mm
Skid Plate Replacement - GX
2 mm
0.2 N·m (2 in-lb)

1. Remove the skid plate screw.

2. Pull the skid plate off near the parallelogram part.

3a. Install the new skid plate at an angle with the top flange inserted first.

3b. Continue installing the new skid plate until it clicks into place.

4. Install and tighten the screw.

Eagle 90/Eagle 70 Skid Plate Replacement

The Eagle 90 and Eagle 70 skid plate are interchangeable.

You may need to push the Parallelogram P-knuckle inboard to allow clearance to remove and install the skid plate.

2 mm
2 mm
0.2 N·m (2 in-lb)

1. Remove the skid plate screw.

2. Pull the skid plate off near the parallelogram part.

3a. Install the new skid plate at an angle with the top flange inserted first.

3b. Continue installing the new skid plate until it clicks into place.

4. Install and tighten the screw.

Parallelogram replacement parts are interchangeable between SRAM Transmission XX SL, XX, and X0 derailleurs.

Shift the derailleur to the fully outboard position. Remove the battery.

Warning

PINCH HAZARD

The p-knuckle is spring-loaded and will return rapidly. Keep fingers clear of pinch points.

Outer Parallelogram Link Replacement
XX SL
2 mm
Outer Parallelogram Link Replacement
XX
2.5 mm
Outer Parallelogram Link Replacement
X0
2.5 mm

1. Hold the p-knuckle back.

2. Remove the screws on the lower parallelogram.

3. Remove the upper and lower parallelogram.

Outer Parallelogram Link Replacement
XX SL
2 mm
1.5 N·m (13 in-lb)
Outer Parallelogram Link Replacement
XX
2.5 mm
1.5 N·m (13 in-lb)
Maintenance - Outer Parallelogram Link Replacement
X0
2.5 mm
1.5 N·m (13 in-lb)

4. Hold the p-knuckle back.

5. Install the upper parallelogram.

6. Install the lower parallelogram.

7. Install and tighten the new, threadlock-prepped screws.

GX and S1000 parallelogram parts are not compatible with SRAM Transmission XXSL, XX, and X0 derailleurs.

Shift the derailleur to the fully outboard position. Remove the battery.

Warning

PINCH HAZARD

The p-knuckle is spring-loaded and will return rapidly. Keep fingers clear of pinch points.

GX Outer Parallelogram Link Replacement
GX/S1000
2.5 mm
GX Outer Parallelogram Link Replacement
GX/S1000
2.5 mm
1.5 N·m (13 in-lb)

1. Hold the p-knuckle back.

2. Remove the screws on the lower parallelogram.

3. Remove the upper and lower parallelogram.

4. Hold the p-knuckle back.

5. Install the upper parallelogram.

6. Install the lower parallelogram.

7. Install and tighten the new, threadlock-prepped screws.

Eagle 90 and Eagle 70 skid plate and link parts are interchangeable.

Remove the cage damper from the derailleur before removing the links.

Warning

PINCH HAZARD

The p-knuckle is spring-loaded and will return rapidly. Keep fingers clear of pinch points.

Eagle 90 / Eagle 70
2.5 mm

1. Hold the p-knuckle back.

2. Remove the screws on the lower outer parallelogram link.

3. Remove the upper and lower outer parallelogram link.

Skid Plate Replacement (optional)

Eagle 90 / Eagle 70
2 mm

4. Remove the skid plate screw.

5. Remove the skid plate.

Eagle 90 / Eagle 70

6. Hook the new skid plate onto the outer link pivot pin housing.

Eagle 90 / Eagle 70
2 mm
0.2 N·m (2 in-lb)

7. Install the skid plate until it clicks in place.

8. Install and tighten the skid plate screw.

Optional - Outer Parallelogram Bushing Replacement

2.5 mm
Grease

Removing the bushings will damage them. You must replace the bushings with new ones.

9. Use a hex wrench to pry the four bushings out of the upper and lower outer links.

10. Apply grease to the new bushings.

11. Press a bushing into each outer link bushing bore. You may need to use a hard surface to press the bushing in.

Outer Link Installation

Eagle 90 / Eagle 70
2.5 mm
1.5 N·m (13 in-lb)

12. Hold the p-knuckle back.

13. Install the upper outer parallelogram link.

14. Install the lower outer parallelogram link.

15. Install and tighten the new, threadlock-prepped screws.

Eagle 90 and Eagle 70 skid plate and parallelogram links are not interchangeable.

Remove the cage damper from the derailleur before removing the parallelogram links.

Warning

PINCH HAZARD

The p-knuckle is spring-loaded and will return rapidly. Keep fingers clear of pinch points.

Eagle 90
2.5 mm

1. Hold the p-knuckle back.

2. Remove the screws on the lower outer parallelogram link.

3. Remove the upper and lower outer parallelogram links.

Eagle 90
2.5 mm

4. Hold the p-knuckle back.

5. Remove the screws on the lower inner parallelogram link.

6. Remove the upper and lower inner parallelogram link.

Optional - Inner and Outer Parallelogram Link Bushing Replacement

Eagle 90
2.5 mm
2.5 mm

Removing the bushings will damage them. You must replace the bushings with new ones.

7. Use a tool to pry the four bushings out of the upper and lower inner parallelogram links.

8. Use a tool to pry the four bushings out of the upper and lower outer parallelogram links.

Eagle 90
Grease
Grease

9. Apply grease to the new bushings.

10. Press a bushing into each inner and outer link bushing bore. You may need to use a hard surface to press the bushing in.

Eagle 90

11. The B-knuckle spring may become unhooked from the pivot pin and you may need to reinstall the B-knuckle spring onto the P-knuckle pivot pin.

Eagle 90
2.5 mm
1.5 N·m (13 in-lb)
2.5 mm
1.5 N·m (13 in-lb)

12. Hold the p-knuckle back.

13. Install the upper and lower inner parallelogram links.

14. Install and tighten the new, threadlock-prepped screws.

15. Hold the p-knuckle back.

16. Install the upper and lower outer parallelogram links.

17. Install and tighten the new, threadlock-prepped screws.

GX/S1000 Battery Latch Replacement

The GX and S1000 Battery latch is not compatible with SRAM Transmission XXSL, XX, and X0 derailleurs.

1. Open the battery latch.

2. Remove the SRAM battery.

3. Pull the latch away from the derailleur to remove it.

4. Install the new battery latch. When installed correctly, the latch will snap into place.

5. Install a SRAM battery into the derailleur.

6. Close the battery latch.

When installed correctly, the latch will snap into place and the LED will flash green once.

Cage Pulley Wheel Replacement

X0 Pulley Removal
#1: T25
X0 Pulley Install
#5: T25
#5: 3 N·m (27 in-lb)

Remove the cage from the derailleur body.

1. Remove the pulley bolts.

2. Remove the pulley and spacers (AXS) or bushings (Eagle 90 and Eagle 70).

3. Orient a new pulley as shown. Reinstall the spacers or bushings with the flat side facing outward.

4. Install the new pulley.

5. Tighten the pulley bolts.

Full Mount Replacement

The Full Mount service procedure is the same between SRAM Transmission XXSL, XX, X0, GX, S1000, Eagle 90 and Eagle 70 derailleurs. A GX Transmission derailleur is pictured for demonstration.

Remove the battery from the derailleur and install the battery block before service.

8 mm

1. Turn the mount bolt counter-clockwise and remove it.

2. Remove the bushing frame insert.

3. Remove the knurled ring.

#7: 8 mm

4-5. Install and rotate the knurled ring clockwise until it touches the knurled ring stop. Make sure the ring stop is between the knurled ring horns.

6. Install the bushing frame insert with the flat side facing outboard.

7. Install the mount bolt.

Proceed to the Prepare, Hang, and Tighten sections for derailleur installation and setup.


Controller Service and Upgrades

Controller Battery Replacement

Make sure the controller is clean before opening the battery latch. Use a damp cloth to wipe off any dirt and debris from the controller. Clean the components with soap and water only. Rinse thoroughly with water and allow the components to dry completely before opening.

Warning

Consult the battery manufacturer for safe handling instructions.

Keep the battery out of reach of children.

Do not put the battery in your mouth.

If ingested, seek medical attention immediately.

Do not use sharp objects to remove batteries.

Controller Battery Replacement
Controller Battery Replacement

1. If you have a slotted battery cover, use a coin to turn the battery cover counter-clockwise to open the battery cover. If there is no slot, use your finger to turn and open the battery cover.

2. Remove the cover. Remove the battery.

Notice

To prevent moisture damage do not remove the battery cover o-ring seal.

Controller Battery Replacement

3. Insert a new CR2032 battery with the positive + sign facing into the cover.

Controller Battery Replacement
Controller Battery Replacement

4. Reinstall the battery cover.

5. Use your finger or a coin to turn the cover clockwise to lock it into place.

Notice

Pod battery covers are not cross-compatible. Consult the Spare Parts Catalog for more information.

AXS Pod Rocker Paddle Upgrade

Make sure the controller is clean before removing the button assembly. Use a damp cloth to wipe off any dirt and debris from the controller. Clean the components with soap and water only. Rinse thoroughly with water and allow the components to dry completely before opening.

T25
Pod Controller to Pod Ultimate Controller Upgrade

1. Loosen the clamp bolt.

2. Rotate the Pod Controller with the pointed tip aligned with the open slot in the clamp.

3. Remove the Pod from the clamp.

4. Use your fingers to pry off the button assembly by pulling up on the seam above the AXS button.

5. Remove the button interface.

Align a new button assembly with the controller.

6. Seat the button onto the LED side of the controller.

7. Press the clamp side of the button until you hear and feel it click in place.

Pod Controller to Pod Ultimate Controller Upgrade

Make sure the controller is clean before removing the button assembly. Use a damp cloth to wipe off any dirt and debris from the controller. Clean the components with soap and water only. Rinse thoroughly with water and allow the components to dry completely before opening.

Pod Controller to Pod Ultimate Controller Upgrade
T25
Pod Controller to Pod Ultimate Controller Upgrade

1. Loosen the clamp bolt.

2. Rotate the Pod Controller with the pointed tip aligned with the open slot in the clamp.

3. Remove the Pod from the clamp.

Pod Controller to Pod Ultimate Controller Upgrade
Pod Controller to Pod Ultimate Controller Upgrade
Pod Controller to Pod Ultimate Controller Upgrade

4. Use your fingers to pry off the button assembly by pulling up on the seam above the AXS button.

5. Remove the button interface.

Align a new button assembly with the controller.

6. Seat the button onto the LED side of the controller.

7. Press the clamp side of the button until you hear and feel it click in place.


Pod Ultimate Cap Replacement

Make sure the controller is clean before removing the button caps. Use a damp cloth to wipe off any dirt and debris from the control. Clean the components with soap and water only. Rinse thoroughly with water and allow the components to dry completely before opening.

Pod Ultimate Snap On Button Caps
Pod Ultimate Bolt On Button Cap

Identify the type of button caps on the Pod Controller.

Proceed to the Pod Ultimate Snap On Button Cap Replacement section for button caps that contain a notch on the Pod Controller.

Proceed to the Pod Ultimate Bolt On Button Cap Replacement section for button caps that do not contain a notch on the Pod Controller.

Pod Ultimate Snap On Button Cap Replacement

Pod Ultimate Button Cap Replacement
Pod Ultimate Button Cap Replacement
Pod Ultimate Button Cap Replacement

1. Use your fingers to remove the button cap at the notch on the controller.

2. Choose your desired button cap configuration.

3. Turn the button cap over and remove the liner from the adhesive.

Pod Ultimate Button Cap Replacement
Pod Ultimate Button Cap Replacement

4. Orient the new button cap so the tab is aligned at the notch. Press the cap onto the controller button until you hear and feel it snap in place.

5. Press and hold each button cap for 30 seconds for adhesion.


Pod Ultimate Bolt On Button Cap Replacement

T25
Pod Controller to Pod Ultimate Controller Upgrade

1. Loosen the clamp bolt.

2. Rotate the Pod Controller with the pointed tip aligned with the open slot in the clamp.

3. Remove the Pod from the clamp.

Phillips Head Screwdriver - PH00
Phillips Head Screwdriver - PH00
0.8 N·m (7 in-lb)

4. Use your fingers to pry off the button assembly by pulling up on the seam above the AXS button.

5. Remove the button interface and turn the button assembly over.

6. Remove the screws on the back side of the button caps.

7. Remove the button caps.

8. Install new button caps.

9. Install and tighten the screws on the back of the button caps.

10. Align the button assembly with the controller. Seat the button on the LED side of the controller first.

11. Press the clamp side of the button until you hear and feel it click in place.

Transmission Shifter

Cable Change

T25

1. Shift outboard to the 10T cog, gear 12.

2. Cut the crimped end from the cable, if applicable.

3. Loosen the fixation bolt on the rear derailleur to release the cable tension.

4. Push the cable to release the cable head. Pull on the cable head to remove the cable.

5. Install the new cable until the the cable head is seated in the pocket.

6. Proceed to the Cable Routing - Mechanical section of the user manual.

If you are unable to remove the cable with the cover on, proceed to Shifter Service.

Shifter Service

2.5 mm
T25

1. Shift outboard to the 10T cog, gear 12.

2. Cut the crimped end from the cable, if applicable.

3. Loosen the fixation bolt on the rear derailleur to release the cable tension.

4. Remove the bolts on the shifter cover.

5. Remove the shifter cover.

6. Push the cable to release the cable head. Pull on the cable head to remove the cable.

7. Install the new cable until the the cable head is seated in the pocket.

8. Reinstall the shifter cover.

2.5 mm
0.4 Nm (3.5 lb-in)

9. Install and tighten the bolts.

10. Proceed to the Cable Routing - Mechanical section of the user manual.

Chainring and Bash Guard Replacement

XX Bash Guard Replacement

You must use the SRAM XX bash guards that match the tooth count of your chainring; they are not interchangeable with X0/GX/S1000/SL90 or SL70 chainrings or between chainring sizes. Two bash guards can be mounted for full coverage, or as a single bash guard. Guards can be installed without removing the chainring from the crank. Guard installation is optional.

Routinely check the chainring bolts for the correct torque values; never ride with loose bolts. Changing chainring size may result in a new chain length for your bicycle. You must repeat the installation procedure in the PREPARE section.

Notice

Ensure the TORX driver is seated squarely in the bolt head when loosening or tightening bolts to avoid stripping the bolt heads.

Failure to check your chainring bolts could lead to the chainring bolts backing out of the chainring.

XX guard Install
XX

1. Install the guard into the front of the ring, between the crankarm and chainring, through the chainring opening.

SRAM XX  Chainring Replacement
#2: T25
#3: T20
XX - Chainring Replacement
#4: T20 4 N·m (35 in-lb)
#5: T25 6 N·m (53 in-lb)

2. Install the bolts into the guard.

3. Install the chainring with a guard onto the drive side crankarm with the new mounting hardware.

4. Tighten the mounting bolts 1 turn in an alternating sequence until a torque of 4 N·m (35 in-lb) is achieved for each bolt.

5. Tighten the bolts on the guard.


X0/GX/S1000/SL90/SL70 Bash Guard Replacement

You must use the SRAM X0/GX/S1000/SL90/SL70 bash guards that match the tooth count of your chainring; they are not interchangeable with XX chainrings or between chainring sizes. Two bash guards can be mounted for full coverage, or as a single bash guard. Guards can be installed without removing the chainring from the crank. Guard installation is optional.

Routinely check the chainring bolts for the correct torque values; never ride with loose bolts. Changing chainring size may result in a new chain length for your bicycle. You must repeat the installation procedure in the Prepare section.

Notice

Ensure the TORX driver is seated squarely in the bolt head when loosening or tightening bolts to avoid stripping the bolt heads.

Failure to check your chainring bolts could lead to the chainring bolts backing out of the chainring.

X0 Chainring and Chain Guard Replacement
X0
X0 Chaingring Install
#3: T25

1. Install the guard into the front of the ring, between the crankarm and chainring.

2. Install the guard backplate washers through the openings on the backside of the chainring.

3. Install the bolts through the backplate and chainring into the guards.

X0 Chainring Replacement
#5: T20
X0 Chainring bolt torque
#6: T20 4 N·m (35 in-lb)
#7: T25 4 N·m (35 in-lb)

4. Install the chainring with guard onto the drive side crank arm.

5. Install the new mounting hardware.

6. Tighten the mounting bolts 1 turn in an alternating sequence until a torque of 4 N·m (35 in-lb) is achieved for each bolt.

7. Tighten the bolts on the guard backplate washers.


Power Meter Threaded Chainring Replacement

Chainring Removal

Notice

Threaded chainrings must not be used on bikes with a fixed gear. Consult your frame manufacturer for compatibility.

Pedal Removal
Crank Arm Boots Removal

1. Remove the driveside pedal while the crankset is installed on the bicycle.

2. Remove the crank boot, if installed.

Crankset Removal
8 mm Hex Wrench

3. Remove the driveside of the crankset from the bicycle. The non-drive side spindle can remain installed, if desired.

Notice

You must remove the driveside crankset from the frame before you remove the threaded chainring. Failure to do so may cause damage to the frame and/or crankset.

Charinring Removal
2 mm Hex Wrench

4. Remove the back-up pin from the inner side of the chainring.

Chainring Removal

5. Thread the stud into the crankarm pedal by hand.

Chainring Removal

6. Loosen the tool body screw until it is no longer visible in the slot. Do not remove the screw completely.

7-8. Install the tool body onto the stud tool at the front of the tool. Slide the tool body forward to make sure it can slide along the stud.

Chainring Removal

9. Wrap the tool chain with the plastic clips installed, around the chainring so that the chain is engaged on the teeth.

10. If the chain does not align with the correct tooth on the chainring, slide the tool until an outer link of the chain aligns with a wide tooth and the chain can engage the teeth. Check to ensure the stud remains within the tool body slot.

11. Hand tighten the tool screw until the chain is pulled taut.

Chainring Removal
TORX 25
< 8 N·m (71 in-lb)

12. Place the crankset on a flat surface. Tighten the tool screw until the chainring breaks free. You may hear a 'pop'; this is normal. If you reach the end of the screw and the chainring is not loosened, release the tension, reinstall the chain, and repeat the previous step.

Notice

Do not exceed 8 N.m (71 in-lb) when tightening the tool screw as this could cause damage to the chainring. If the chainring does not loosen, remove the tool and repeat steps 6-11.

13-14. Remove the chain. Rotate the loosened chainring counter-clockwise until it is removed. Remove the tool body from the stud. Remove the stud from the crankarm.


Chainring Installation

Chainring Installation Apply Grease
Chainring Installation

1. Clean the powermeter threads. Apply grease to the threads.

2. Place the new chainring onto the inboard side of the power meter spider so that the white dots on the spider and chainring align.

Chainring Installation
Chainring Installation
2 mm Hex Wrench
0.8 N·m (7 in-lb)

3. Apply inward pressure on the chainring while you rotate the chainring clockwise approximately 45 degrees until the chainring is fully seated. The chainring will tighten fully as you ride.

Notice

Do not use any tool to tighten the chainring; this may cause damage to the crankset.

4. Install the back-up pin into the slot.

5. Tighten the pin.


E-Bike Chainring Replacement

Notice

Consult the drive unit manufacturer's instructions for chainring replacement and specified tools required for service.

Warning

CRASH HAZARD

Routinely check the lockring to verify torque. The lockring must be installed to the maximum torque specified by the drive unit manufacturer when assembling the chainring. Improper lockring torque can cause the chainring to loosen, which can cause the rider to crash resulting in serious injury and/or death.

Eagle Powertrain Chainring Replacement

For E-Bikes that do not use the SRAM Aeroguard, you must consult your frame manufacturer for instructions on removing and re-installing the chain guide or chain guard. You must not operate the E-Bike without a chain guide or chain guard.

Warning

The E-Bike is equipped with a chain guide or chain guard that protects the dangerous lead-in area of the chain. The chain guide or chain guard must not be removed or else the safe operation of the E-Bike cannot be guaranteed.

Notice

You must replace the chainring with the same size chainring. The Auto Shift feature will not function properly if the chainring size is modified. Consult your SRAM dealer if you want to change the chainring size.

8 mm

1. Remove the drive side crankarm.

2. Remove the six Safety Clips from the backside of the Aeroguard, if applicable.

Chain whip
8 - notch bottom bracket tool

3. Remove the Aeroguard from the chainring, if applicable.

4. Use a chain whip to hold the chainring in place. Use an 8-Notch bottom bracket tool to remove the lockring.

Notice

You must use a SRAM Chainring Extraction tool to remove the chainring from the drive unit spindle. Applying force to the spindle without the tool may result in damage to the drive unit internals and a non-functional Eagle Powertrain System. Contact your regional SRAM Service location for further assistance.

SRAM Chainring Extraction tool
2-arm gear puller

5. Install a SRAM Chainring Extraction tool onto the driver spindle. Center the pin of a two-arm gear puller into the tool and remove the chainring.

6. Align the six recessed beams of the new chainring with the six cutouts on the Aeroguard. For chainrings equipped with different aeroguards, you must consult the E-Bike manufacturer's instructions.

7. Press the Aeroguard onto the beams of the chainring. You should hear and feel it snap in place.

8. Install new Safety Clips.

8 - notch bottom bracket tool
28 N·m (248 in-lb)

9. Install the chainring onto the drive unit spindle.

10. Install the lockring.

11. Use a chain whip to hold the chainring in place and tighten the lockring.

Warning

CRASH HAZARD

Routinely check the lockring to verify torque. The lockring must be installed to the maximum torque specified by the drive unit manufacturer when assembling the chainring. Improper lockring torque can cause the chainring to loosen, which can cause the rider to crash resulting in serious injury and/or death.

8 mm
54 N·m (478 in-lb)

12. Apply grease to the spindle.

13. Install the drive side crankarm onto the spindle.

14. Tighten the crankarm bolt.

Bosch T-Type Chainring Replacement

Chainring Replacement on Bosch Motors
Bosch Lockring Tool
T-Type Chainring Replacement on Bosch Motors
Chainring Replacement on Bosch Motors

1. Use the Bosch lockring tool to remove the lockring from the Bosch motor spindle. The Bosch lockring is reverse threaded.

2. Remove the o-ring from the spindle, if applicable.

3. Remove the chainring from the spindle.

Chainring Replacement on Bosch Motors
Chainring Replacement on Bosch Motors

4. Remove the spacer, if applicable.

Check that the circlip is visible before you install the new chainring.

Notice

If circlip is not visible, make sure the spacer is removed from the spindle. SRAM chainrings come with the spacer assembled to the new chainring.

T-Type Chainring Replacement on Bosch Motors
T-Type Chainring Replacement on Bosch Motors
Bosch lockring tool

5. Install the new T-Type chainring.

6. Use the Bosch lockring tool to tighten the lockring to the maximum torque specified by the drive unit manufacturer.

Warning

Do not install an o-ring between the chainring and lockring as this may result in an improper lockring torque.

Warning

CRASH HAZARD

Routinely check the lockring to verify torque. The lockring must be installed to the maximum torque specified by the drive unit manufacturer when assembling the chainring. Improper lockring torque can cause the chainring to loosen, which can cause the rider to crash resulting in serious injury and/or death.


Aeroguard Installation

Aeroguard
Aeroguard Installation

1. Align the six recessed beams of the chainring with the six cutouts on the aeroguard.

2. Press the aeroguard onto the beams of the chainring. You should hear and feel it snap in place.


Transmission Service Matrix

Service Matrix - AXS

Make sure you have the latest firmware installed on your AXS Components. Use the chart below for Transmission System symptoms and possible causes, then complete the actions, in order, according to the instructions in the manual. If the symptom persists after you have addressed the causes and completed all actions, then contact Rider Support or your STS Representative.

Symptom: The derailleur does not shift, and LED does not turn on.

Causes:

A. The derailleur battery is empty.

B. The controller battery is empty.

C. The system is not paired.

D. The firmware is stalled.

Action:

A. Charge or replace the battery in the derailleur.

B. Replace the battery in the controller.

C. Pair the system.

D. Take out the battery and put it in again.

Symptom: The derailleur does not shift inboard or has slow inboard shifting.

Cause:

A. The trim adjustment is wrong.

Action:

A. Check for proper MicroAdjust. Adjust the trim/MicroAdjust.

Symptom: The derailleur does not shift outboard or has slow outboard shifting.

Cause:

A. The trim adjustment is wrong.

Action:

A. Check for proper MicroAdjust. Adjust the trim/MicroAdjust.

Symptom: It is not possible to adjust the derailleur to eliminate either slow inboard or outboard shifting.

Causes:

A. The axle is not tightened to torque.

B. The Mount Bolt is not tightened.

C. The system is dry or contaminated.

D. The cassette is not tightened to torque.

E. The chain gap is too large.

F. The chain is worn or damaged.

G. The cassette is worn or damaged.

H. The upper pulley has worn bearings or damage to the teeth.

Action:

A. Check and tighten the axle.

B. Check the Mount Bolt with a torque wrench and tighten to 35 N·m.

C. Clean the cassette, pulley wheels, and chain. Apply lube to the chain and wipe off excess.

D. Check the cassette torque with a torque wrench and tighten to 40 N·m.

E. Check the chain gap. Shift into Setup Cog, check that the knurled ring is installed against the stop, and repeat setup instructions.

F. Check for obvious signs of damage or wear on the chain and replace if needed.

G. Check for obvious signs of damage or wear on the cassette and replace if needed.*

H. Check the pulley and replace if needed.

Symptom: It is not possible to adjust the derailleur to eliminate rasping.

Cause:

A. The axle is not tightened.

B. The chain gap is too small.

C. The chain length is wrong.

D. System is dry or contaminated.

E. The cassette is worn or damaged.

Action:

A. Check and tighten the axle.

B. Check the chain gap. Shift into Setup Cog, check that the Knurled Ring is installed against the stop, and repeat setup instructions.

C. Check the chain length. Consult the Chain Length Guide to verify you have the correct chain length for your frame and frame size.

D. Clean the cassette, pulley wheels, and chain. Apply lube to the chain and wipe off excess.

E. Check for obvious signs of damage or wear on the cassette and replace if needed.*

Symptom: It is not possible to adjust the derailleur to eliminate rough shifts and skipping.

Cause:

A. The axle is not tightened to torque.

B. The Mount Bolt is not tightened to torque.

C. The chain gap is too large or too small.

D. The chain length is wrong.

E. The system is dry or contaminated.

F. The upper pulley has worn bearing or damage to the teeth.

G. The cassette is not tightened to torque.

H. The chain has stiff links or is bent.

I. The chain is worn or damaged.

J. The cassette is worn or damaged.

Action:

A. Check and tighten the axle.

B. Check the Mount Bolt with a torque wrench and tighten to 35 N·m.

C. Check the chain gap. Shift into Setup Cog, check that the Knurled Ring is installed against the stop, and repeat setup instructions.

D. Check the chain length. Consult the Chain Length Guide to verify you have the correct chain length for your frame and frame size.

E. Clean the cassette, pulley wheels, and chain. Apply lube to the chain and wipe off excess.

F. Check the pulley and replace if needed.

G. Check the cassette torque with a torque wrench and tighten to 40 N·m.

H. Check the chain for damage or wear. Engage the Cage Lock and check for stiff or bent links. Replace the chain if needed.

I. Check for obvious signs of damage or wear on the chain and replace if needed.

J. Check for obvious signs of damage or wear on the cassette and replace if needed.*

Symptom: The derailleur has occasional random shift errors.

Cause:

A. The trim adjustment is wrong.

B. The chain has stiff links or is bent.

C. The cassette is damaged or worn.

Action:

A. Check for proper MicroAdjust. Adjust the trim/MicroAdjust.

B. Check the chain for damage or wear. Engage the Cage Lock and check for stiff or bent links. Replace the chain if needed.

C. Check for obvious signs of damage or wear on the cassette and replace if needed.*

Symptom: The chain is bouncing, especially in the small gear.

Cause:

A. The chain length is too long.

B. The cage/damper has too low of a torque.

Action:

A. Check the chain length. Consult the Chain Length Guide to verify you have the correct chain length for your frame and frame size.

B. Replace the cage/damper assembly.

Symptom: The drivetrain is not running smoothly.

Cause:

A. The system is dry or contaminated.

B. The upper pulley has worn bearing or damage to the teeth.

C. The chain is worn or damaged.

D. The cassette is worn or damaged.

Action:

A. Clean the cassette, pulley wheels, and chain. Apply lube to the chain and wipe off excess.

B. Check the pulley and replace if needed.

C. Check for obvious signs of damage or wear on the chain and replace if needed.

D. Check for obvious signs of damage or wear on the cassette and replace if needed.*

Symptom: The drivetrain has high resistance.

Cause:

A. The system is dry or contaminated.

B. The pulley has worn bearing or is seized.

C. Bottom bracket is worn or seized.

Action:

A. Clean the cassette, pulley wheels, and chain. Apply lube to the chain and wipe off excess.

B. Check the pulley and replace if needed.

C. Check the bottom bracket and replace if needed.

Symptom: The chain has too much slack in the smallest cog.

Cause:

A. The chain length is too long.

B. The chain gap is too small.

Action:

A. Check the chain length. Consult the Chain Length Guide to verify you have the correct chain length for your frame and frame size.

B. Check the chain gap. Shift into Setup Cog, check that the Knurled Ring is installed against the stop, and repeat setup instructions.

Symptom: The cassette is picking on a single cog causing a hesitant engagement of the roller on the chain.

Cause:

A. The system is dry or contaminated.

B. The trim adjustment is wrong.

C. The chain is worn or damaged.

D. The cassette is worn or damaged.

E. The cage/damper has too high of a torque.

Action:

A. Clean the cassette, pulley wheels, and chain. Apply lube to the chain and wipe off excess.

B. Check for proper MicroAdjust. Adjust the trim/MicroAdjust.

C. Check for obvious signs of damage or wear on the chain and replace if needed.

D. Check for obvious signs of damage or wear on the cassette and replace if needed.*

E. Replace the cage/damper assembly.

Symptom: The derailleur collides with the frame.

Cause:

A. The chain length is too short.

Action:

A. Check the chain length. Consult the Chain Length Guide to verify you have the correct chain length for your frame and frame size.

Symptom: The chain is too tight on the largest cog.

Cause:

A. The chain length is too short.

B. The cage/damper has too high of a torque.

Action:

A. Check the chain length. Consult the Chain Length Guide to verify you have the correct chain length for your frame and frame size.

B. Replace the cage/damper assembly.

Symptom: The chain skips under load.

Cause:

A. The system is dry or contaminated.

B. The chain gap is too large.

C. The chain length is too long.

D. The cage/damper has too low of a torque.

E. The chain is worn or damaged.

F. The cassette is worn or damaged.

Action:

A. Clean the cassette, pulley wheels, and chain. Apply lube to the chain and wipe off excess.

B. Check the chain gap. Shift into Setup Cog, check that the Knurled Ring is installed against the stop, and repeat setup instructions.

C. Check the chain length. Consult the Chain Length Guide to verify you have the correct chain length for your frame and frame size.

D. Replace the cage/damper assembly.

E. Check for obvious signs of damage or wear on the chain and replace if needed.

F. Check for obvious signs of damage or wear on the cassette and replace if needed.*

* When the drivetrain performance degrades due to extensive use, especially in adverse conditions, and no other cause from this troubleshooting can be identified, then replace the chainring, chain, and cassette together.


Service Matrix - Mechanical

Use the chart below for Transmission Mechanical System symptoms and possible causes, then complete the actions, in order, according to the instructions in the manual. If the symptom persists after you have addressed the causes and completed all actions, then contact Rider Support or your STS Representative.

Symptom: The derailleur does not shift inboard or has slow inboard shifting.

Cause:

A. The cable tension is wrong.

Action:

A. Adjust the cable tension.

Symptom: The derailleur does not shift outboard or has slow outboard shifting.

Cause:

A. The cable tension is wrong.

Action:

A. Adjust the cable tension.

Symptom: It is not possible to adjust the derailleur to eliminate either slow inboard or outboard shifting.

Causes:

A. The axle is not tightened to torque.

B. The Mount Bolt is not tightened.

C. The system is dry or contaminated.

D. The cassette is not tightened to torque.

E. The chain gap is too large.

F. There is too much friction in the cable housing system.

G. The chain is worn or damaged.

H. The cassette is worn or damaged.

I. The upper pulley has worn bearings or damage to the teeth.

Action:

A. Check and tighten the axle.

B. Check the Mount Bolt with a torque wrench and tighten to 35 N·m.

C. Clean the cassette, pulley wheels, and chain. Apply lube to the chain and wipe off excess.

D. Check the cassette torque with a torque wrench and tighten to 40 N·m.

E. Check the chain gap. Shift into Setup Cog, check that the knurled ring is installed against the stop, and repeat setup instructions.

F. Replace cable housing system. Be sure to route the housing as straight as possible, avoid kinks, and pry open the liner after cutting the housing.

G. Check for obvious signs of damage or wear on the chain and replace if needed.

H. Check for obvious signs of damage or wear on the cassette and replace if needed.*

I. Check the pulley and replace if needed.

Symptom: It is not possible to adjust the derailleur to eliminate rasping.

Cause:

A. The axle is not tightened.

B. The chain gap is too small.

C. The chain length is wrong.

D. System is dry or contaminated.

E. The cassette is worn or damaged.

Action:

A. Check and tighten the axle.

B. Check the chain gap. Shift into Setup Cog, check that the Knurled Ring is installed against the stop, and repeat setup instructions.

C. Check the chain length. Consult the Chain Length Guide to verify you have the correct chain length for your frame and frame size.

D. Clean the cassette, pulley wheels, and chain. Apply lube to the chain and wipe off excess.

E. Check for obvious signs of damage or wear on the cassette and replace if needed.*

Symptom: It is not possible to adjust the derailleur to eliminate rough shifts and skipping.

Cause:

A. The axle is not tightened to torque.

B. The Mount Bolt is not tightened to torque.

C. The chain gap is too large or too small.

D. The chain length is wrong.

E. The system is dry or contaminated.

F. The upper pulley has worn bearing or damage to the teeth.

G. The cassette is not tightened to torque.

H. The chain has stiff links or is bent.

I. There is too much friction in the cable housing system.

J. The chain is worn or damaged.

K. The cassette is worn or damaged.

Action:

A. Check and tighten the axle.

B. Check the Mount Bolt with a torque wrench and tighten to 35 N·m.

C. Check the chain gap. Shift into Setup Cog, check that the Knurled Ring is installed against the stop, and repeat setup instructions.

D. Check the chain length. Consult the Chain Length Guide to verify you have the correct chain length for your frame and frame size.

E. Clean the cassette, pulley wheels, and chain. Apply lube to the chain and wipe off excess.

F. Check the pulley and replace if needed.

G. Check the cassette torque with a torque wrench and tighten to 40 N·m.

H. Check the chain for damage or wear. Engage the Cage Lock and check for stiff or bent links. Replace the chain if needed.

I. Replace cable housing system. Be sure to route the housing as straight as possible, avoid kinks, and pry open the liner after cutting the housing.

J. Check for obvious signs of damage or wear on the chain and replace if needed.

K. Check for obvious signs of damage or wear on the cassette and replace if needed.*

Symptom: The derailleur has occasional random shift errors.

Cause:

A. The cable tension is wrong.

B. The chain has stiff links or is bent.

C. The cassette is damaged or worn.

Action:

A. Adjust the cable tension.

B. Check the chain for damage or wear. Engage the Cage Lock and check for stiff or bent links. Replace the chain if needed.

C. Check for obvious signs of damage or wear on the cassette and replace if needed.*

Symptom: The chain is bouncing, especially in the small gear.

Cause:

A. The chain length is too long.

B. The cage/damper has too low of a torque.

Action:

A. Check the chain length. Consult the Full Mount Chain Length Guide to verify you have the correct chain length for your frame and frame size.

B. Replace the cage/damper assembly.

Symptom: The drivetrain is not running smoothly.

Cause:

A. The system is dry or contaminated.

B. The upper pulley has worn bearing or damage to the teeth.

C. The chain is worn or damaged.

D. The cassette is worn or damaged.

Action:

A. Clean the cassette, pulley wheels, and chain. Apply lube to the chain and wipe off excess.

B. Check the pulley and replace if needed.

C. Check for obvious signs of damage or wear on the chain and replace if needed.

D. Check for obvious signs of damage or wear on the cassette and replace if needed.*

Symptom: The drivetrain has high resistance.

Cause:

A. The system is dry or contaminated.

B. The pulley has worn bearing or is seized.

C. Bottom bracket is worn or seized.

Action:

A. Clean the cassette, pulley wheels, and chain. Apply lube to the chain and wipe off excess.

B. Check the pulley and replace if needed.

C. Check the bottom bracket and replace if needed.

Symptom: The chain has too much slack in the smallest cog.

Cause:

A. The chain length is too long.

B. The chain gap is too small.

Action:

A. Check the chain length. Consult the Chain Length Guide to verify you have the correct chain length for your frame and frame size.

B. Check the chain gap. Shift into Setup Cog, check that the Knurled Ring is installed against the stop, and repeat setup instructions.

Symptom: The cassette is picking on a single cog causing a hesitant engagement of the roller on the chain.

Cause:

A. The system is dry or contaminated.

B. The cable tension is wrong.

C. The chain is worn or damaged.

D. The cassette is worn or damaged.

E. The cage/damper has too high of a torque.

Action:

A. Clean the cassette, pulley wheels, and chain. Apply lube to the chain and wipe off excess.

B. Adjust the cable tension.

C. Check for obvious signs of damage or wear on the chain and replace if needed.

D. Check for obvious signs of damage or wear on the cassette and replace if needed.*

E. Replace the cage/damper assembly.

Symptom: The derailleur collides with the frame.

Cause:

A. The chain length is too short.

Action:

A. Check the chain length. Consult the Chain Length Guide to verify you have the correct chain length for your frame and frame size.

Symptom: The chain is too tight on the largest cog.

Cause:

A. The chain length is too short.

B. The cage/damper has too high of a torque.

Action:

A. Check the chain length. Consult the Chain Length Guide to verify you have the correct chain length for your frame and frame size.

B. Replace the cage/damper assembly.

Symptom: The chain skips under load.

Cause:

A. The system is dry or contaminated.

B. The chain gap is too large.

C. The chain length is too long.

D. The cage/damper has too low of a torque.

E. The chain is worn or damaged.

F. The cassette is worn or damaged.

Action:

A. Clean the cassette, pulley wheels, and chain. Apply lube to the chain and wipe off excess.

B. Check the chain gap. Shift into Setup Cog, check that the Knurled Ring is installed against the stop, and repeat setup instructions.

C. Check the chain length. Consult the Chain Length Guide to verify you have the correct chain length for your frame and frame size.

D. Replace the cage/damper assembly.

E. Check for obvious signs of damage or wear on the chain and replace if needed.

F. Check for obvious signs of damage or wear on the cassette and replace if needed.*

* When the drivetrain performance degrades due to extensive use, especially in adverse conditions, and no other cause from this troubleshooting can be identified, then replace the chainring, chain, and cassette together.


Recycling

♻ For recycling and environmental compliance, please visit sram.com/en/company/about/environmental-policy-and-recycling

Consult your E-Bike Manufacturer for compact and full-size battery recycling information.

Replace the SRAM battery with an authentic SRAM battery only.

Replace the AXS Controller battery with a CR2032 coin cell battery only.

Replace the SRAM power meter battery with a CR2032 coin cell battery only.

Replace the Pedal Sensor battery with a AAA Lithium/Iron Disulfide (Li/FeS2) battery only.

Replace the SRAM or Quarq power meter Battery Sled battery with a AAA Lithium battery only.

Consult the SRAM Battery and Charger User Manual for battery maintenance and specifications.

Warning

Never dispose of batteries in a fire.